Large canvas TIFFs open cut in half

[Nicmo]

I'll preface by saying I'm new to Affinity. Photoshop pro but this software is fresh to me. I tried searching the internet and forums and haven't seen an answer.

I'm exporting flat TIFFs with a very large canvas- 90,000px x 100,000px. File size is about 500MB-1GB. No transparency. No channels. No paths. Just one flat layer on a giant canvas.

I'm using Windows. It doesn't matter whether I use Photoshop or Affinity to create these TIFFs, Affinity still won't open them properly. It opens the canvas size correctly but then takes the image itself and cuts it in half, shoves it to the top, and gives me transparent canvas below. It does it every single time and I'm at a loss. I've attached a screenshot. Due to security issues at my job, I had to black out the actual content of the TIFF.

Can anyone help this beginner figure out how to open TIFFs? (as a 20 year photoshop pro, this has been a very humbling program haha). We're currently on Affinity v 1.10 and waiting on a quote to acquire Affinity 2 for our team. If this is something known that Affinity 2 will solve, that would be fantastic. or.... if I'm just missing some dumb minor step that I don't know about, please school me.

[stokerg]

Hi @Nicmoand Welcome to the Forums,

I'm getting the same issue in V1 and in V2 and from checking with QA, we would expect these to open fine.  

I'll get this logged with the Developers  

 

[Affinity Info Bot]

The issue "Large TIFF file opens with half the design cut off and a transparent canvas" (REF: AF-630) has been fixed by the developers in internal build "2.4.0.2222".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.