My Publisher Crash on use and Auto Close.

[webmamadou]

My software automatically closes while I'm using it. Initially, it happened with a file I frequently reuse, but now it's happening with almost all the new files. As soon as the file reaches a certain level of modifications, it crashes, and I can't use it anymore because every time I open the file, Publisher automatically closes and displays a window mentioning a report or a relaunch.

My computer specifications:
Macbook Pro 15",
16GB RAM,
Core i9,
2018 version.

[Lee D]

@webmamadou Welcome to the forums.

Have you tried resetting Publisher to default settings?
With the app closed, hold down the CTRL key and open the app. When the options appear release the key and click Clear.

It may also be worth checking to see if Hardware Acceleration is enabled within the apps Settings > Performance. If so, try turning it off and restarting the app.

You can also get a crash report from your system to see if this shows a possible cause.

[webmamadou]

Hello @Lee D

Ok Great I'll test It and Came back To You if it Work or not. 

Thanks 

[webmamadou]

Hello @Lee D I test but it's the same Problem.

How can I send The crash reports file.

can I Attach it on the conversation ?  

NB in my macbook pro the file extension is: " .ips" 

Thanks 

 

[webmamadou]

Hello, 

I no longer Get Answer to my Problem