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Posted

I am experiencing an issue when exporting a Publisher file as PDF. Please see images attached for example of the glitch and the settings I am using to export the PDF. This happens consistently, after force quitting the app and starting it again. Please let me know how I can get this fixed

Screenshot 2023-10-02 at 13.01.20.png

 

Screenshot 2023-10-02 at 13.02.38.png

Screenshot 2023-10-02 at 12.59.21.png

Posted

Just bumping this as I really need to get this document exported and sent for print. There seems to be no other support option for Affinity software other than the forum.


I have tried force quitting and restarting the app, experimenting with the PDF compatibility options, as well as restarting the computer, but the glitch issue persists despite these steps being taken. It seems to be only the top part of each page that is affected by the 'glitch'.

 

Any help appreciated. Thank you

Posted

UPDATE: I found this forum post after some searching, and thought disabling Hardware Acceleration in the 'Performance' section of Publisher's Preferences might help. As obscure as that option is, this seems to have solved the issue, at least on the latest export...

 

I will report back in case of any further issues. I'm glad I didn't miss a deadline due to this otherwise I'd be pretty screwed

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