Pixero Posted October 2, 2023 Share Posted October 2, 2023 When starting affinity photo V2.2.0 on iPad with ipados 17 it initializes for a very long time (several minutes) before starting. Is this a known bug? I thought at first it was a kind of slow start for the first time after update but it’s every time. Does anyone else have this problem? I still have v1 also and it’s as fast as ever. Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted October 2, 2023 Staff Share Posted October 2, 2023 @PixeroCan you confirm the model of iPad you're using as I'm not getting any opening times that go into minutes on any of our test iPads. Have you tried resetting the app? When opening and you see the splash screen. 3 single finger taps and then tap Clear. If that fails it may be worth backing all of your documents up, including the iCloud folder if you use. Then uninstalling the app and downloading from the App Store again. Quote Link to comment Share on other sites More sharing options...
Pixero Posted October 3, 2023 Author Share Posted October 3, 2023 I have a iPad Pro 12.9 from 2000. I clocked the time to just over 6 minutes before it started. Then if I opened a document it froze and became unresponsive and I had to close and start over. Three single finger taps didn’t work. After deleting and reinstalling it seems to work as it should again. Quote Link to comment Share on other sites More sharing options...
bajqo Posted October 5, 2023 Share Posted October 5, 2023 Same problem here with same ipad pro iPad Pro 12.9 (3. generation) - iPadIS 17.0.3 Apps never open. Or open and then freezes. Quote Link to comment Share on other sites More sharing options...
MikeTO Posted October 5, 2023 Share Posted October 5, 2023 Are you opening Affinity first or opening it by opening a file? If you're opening directly from a file try opening the app first. If you can get the app open but still can't open the files, ensure the files are fully downloaded and not offloaded to the cloud. Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.1, MacBook Pro 14" (M4 Pro) Link to comment Share on other sites More sharing options...
bajqo Posted October 6, 2023 Share Posted October 6, 2023 Hello @MikeTO I am opening just app. To be sure I have restarted ipad and first app to open was affinity designer. After several minutes of loading screen it did not open at all. Sometimes it open to home screen and i can work on project but when i want to go back to homescreen it freezes. Quote Link to comment Share on other sites More sharing options...
bajqo Posted January 10 Share Posted January 10 Still same problem after latest 2.3.1 update. iPad Pro (12,9) 3. generation iPadOS 17.2 Affinity designer 2.3.1 1. Open the affnity designer app. 2. Import photo from photos. 3. tracing photo with pencil. 4. want to go back to welcome screen 5. app freeze 6. force close app 7. app show logo and checking licence configuration 8. app dont start. Quote Link to comment Share on other sites More sharing options...
dennisqdw Posted July 2 Share Posted July 2 For what it's worth I have the same problem - Windows 10, and it seems to have gotten worse with each subsequent release. Quote Link to comment Share on other sites More sharing options...
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