NicolasK Posted September 28, 2023 Share Posted September 28, 2023 I saved the file in the cloud and then closed the program. As a result, I accessed it with my laptop (Affinity Publisher is also installed there), was able to access it and also scroll through it. I then made a change and saved the file again (in the cloud). When I wanted to make another change, the program crashed. Opening the file was then neither possible on the laptop nor on the computer. After that the message appears. The program runs on an iMac with Ventura 13.6. The format is A4 double pages, the file comprises about 150 pages and amounts to about 3 GB. Most images are linked, only a few embedded, but there are a lot of images included. How can I save the file? - possibly open an older autosave file? Where would I find them? - would an update be of any use? However, I'm on version 2.2.0 My last backup was 2 days ago, but since then a lot of work has been done on the file... Quote Link to comment Share on other sites More sharing options...
NicolasK Posted September 28, 2023 Author Share Posted September 28, 2023 The message is german and translates to: Error whilst loading the file: *Name of the file The file seems to be damaged The file will now be closed Quote Link to comment Share on other sites More sharing options...
v_kyr Posted September 28, 2023 Share Posted September 28, 2023 Schau Dir diesen thematisch ähnlichen Thread an ... Ferner speichere am Besten nicht (nie) direkt in die Cloud sondern stattdessen immer auf Dein lokales Dateisystem und kopiere dann im Anschluß manuell alle Dateien via Finder etc. hinüber in die Cloud. Umgekehrt genauso, öffne nicht Dateien direkt aus der Cloud heraus sondern kopiere alles dann erst auf Dein lokales Dateisystem und öffne sie dann von der lokalen Festplatte/SSD. Das einzige was Du hier selbst zur Wiederherstellung probieren kannst ist halt in APub dann nur "File -> Add Pages..." wie oben in dem referenzierten Thread beschrieben. Alles andere bedarf weitaus mehr Aufwand und müßte dann explizit von Serif's Entwicklern probiert werden. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Staff stokerg Posted September 29, 2023 Staff Share Posted September 29, 2023 Hi @NicolasK, If you'd like to upload your file to our Dropbox here, I can see if we can recover it for you. Quote Link to comment Share on other sites More sharing options...
NicolasK Posted September 29, 2023 Author Share Posted September 29, 2023 Thank you for your help, @v_kyr. Durch den Thread bin ich auf einen weiteren Post gestoßen, in dem eine funktionierende Lösung war. Ich habe die einzelnen Seiten aus der kaputten Datei in eine neue kopiert und konnte die problematischen Seiten rauslassen und nochmal neu gestalten. Danke sehr nochmals Quote Link to comment Share on other sites More sharing options...
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