Dan C Posted October 6, 2023 Posted October 6, 2023 Thanks for letting me know, I'm certainly glad to hear this seems to have resolved the issue for you - though please do keep us updated! 15 hours ago, mancillaanxelli said: In that case, should I consider swap the other apps too? I would certainly recommend this to avoid similar issues in the future Quote
mancillaanxelli Posted October 8, 2023 Author Posted October 8, 2023 On 10/6/2023 at 9:35 AM, Dan C said: Thanks for letting me know, I'm certainly glad to hear this seems to have resolved the issue for you - though please do keep us updated! I would certainly recommend this to avoid similar issues in the future Great news! I've been using Designer without further issues. Thanks a lot (community) for your time and advise!!! Now, how can we let other users know about the apps swapping to resolve similar issues? I think it would be nice to share this info for those who are struggling. Finally, can you help me please to reinstall Photo and Publisher as we did with Designer? I think is a great idea to follow your recommendation (to avoid similar issues as you said). Thanks ☺️ Dan C and markw 2 Quote
mancillaanxelli Posted October 8, 2023 Author Posted October 8, 2023 On 9/29/2023 at 12:00 PM, MikeTO said: Is the folder containing the document locked? My Spanish isn't perfect but I think the English message I get when trying to save to a locked folder is the same as yours. If you're having similar issues, I just resolved the problem by swapping the app. I mean, initially I got it from the Mac App Store but then @Dan C provide me the links to install the Affinity Store version. Hope this would help ☺️ Quote
mancillaanxelli Posted October 8, 2023 Author Posted October 8, 2023 1 hour ago, mancillaanxelli said: Great news! I've been using Designer without further issues. Thanks a lot (community) for your time and advise!!! Now, how can we let other users know about the apps swapping to resolve similar issues? I think it would be nice to share this info for those who are struggling. Finally, can you help me please to reinstall Photo and Publisher as we did with Designer? I think is a great idea to follow your recommendation (to avoid similar issues as you said). Thanks ☺️ @Dan C The problem started with Photo so the swapping would be necessary 😑 Quote
Dan C Posted October 9, 2023 Posted October 9, 2023 16 hours ago, mancillaanxelli said: Finally, can you help me please to reinstall Photo and Publisher as we did with Designer? Of course, following the steps I outlined previously you can install Affinity Photo and Publisher from the below links: Photo - https://store.serif.com/update/macos/photo/2/ Publisher - https://store.serif.com/update/macos/publisher/2/ I hope this helps Quote
mancillaanxelli Posted October 9, 2023 Author Posted October 9, 2023 8 hours ago, Dan C said: Of course, following the steps I outlined previously you can install Affinity Photo and Publisher from the below links: Photo - https://store.serif.com/update/macos/photo/2/ Publisher - https://store.serif.com/update/macos/publisher/2/ I hope this helps Thanks a lot for your help! I really do appreciate the time you gave me to resolve the issue I was having with the app. If I was happy with the suite, I'm happier now to receive such a wonderful experience. Besides, this community is amazing. I'm really glad to know there are people who are able to help. Hope I can give that back in the future. Receive my gratitude everyone! Dan C and markw 1 1 Quote
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