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Posted

Thanks for letting me know, I'm certainly glad to hear this seems to have resolved the issue for you - though please do keep us updated!

15 hours ago, mancillaanxelli said:

In that case, should I consider swap the other apps too?

I would certainly recommend this to avoid similar issues in the future :)

Posted
On 10/6/2023 at 9:35 AM, Dan C said:

Thanks for letting me know, I'm certainly glad to hear this seems to have resolved the issue for you - though please do keep us updated!

I would certainly recommend this to avoid similar issues in the future :)

Great news! I've been using Designer without further issues. Thanks a lot (community) for your time and advise!!!

Now, how can we let other users know about the apps swapping to resolve similar issues? I think it would be nice to share this info for those who are struggling.

Finally, can you help me please to reinstall Photo and Publisher as we did with Designer? I think is a great idea to follow your recommendation (to avoid similar issues as you said). Thanks ☺️

Posted
On 9/29/2023 at 12:00 PM, MikeTO said:

Is the folder containing the document locked? My Spanish isn't perfect but I think the English message I get when trying to save to a locked folder is the same as yours.

If you're having similar issues, I just resolved the problem by swapping the app. I mean, initially I got it from the Mac App Store but then @Dan C provide me the links to install the Affinity Store version.

Hope this would help ☺️

Posted
1 hour ago, mancillaanxelli said:

Great news! I've been using Designer without further issues. Thanks a lot (community) for your time and advise!!!

Now, how can we let other users know about the apps swapping to resolve similar issues? I think it would be nice to share this info for those who are struggling.

Finally, can you help me please to reinstall Photo and Publisher as we did with Designer? I think is a great idea to follow your recommendation (to avoid similar issues as you said). Thanks ☺️

@Dan C The problem started with Photo so the swapping would be necessary 😑

Posted
8 hours ago, Dan C said:

Of course, following the steps I outlined previously you can install Affinity Photo and Publisher from the below links:

Photo - https://store.serif.com/update/macos/photo/2/ 

Publisher - https://store.serif.com/update/macos/publisher/2/

I hope this helps :D

Thanks a lot for your help! I really do appreciate the time you gave me to resolve the issue I was having with the app. If I was happy with the suite, I'm happier now to receive such a wonderful experience. Besides, this community is amazing. I'm really glad to know there are people who are able to help. Hope I can give that back in the future.

Receive my gratitude everyone!

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