gianni.brienza Posted September 27, 2023 Posted September 27, 2023 (edited) Since three days every file I created won't open anymore because an error message that claims "file seems to be damaged" Is it a very annoying bug! I attach one of the last file.. Publisher Version 2.2.0 on Windows INVITO.afpub Edited September 27, 2023 by gianni.brienza Quote
Staff Lee D Posted September 28, 2023 Staff Posted September 28, 2023 @gianni.brienza To confirm this is happening with every file that you've created? If you open the app, create a new file and save when reopening the file you receive the same message.? Was these files last opened/saved in the previous version (2.1.1) and then after updating to 2.2 you received this message? Are the files saved to a local location, an external drive or cloud service? Quote
gianni.brienza Posted September 28, 2023 Author Posted September 28, 2023 Hi, this issue only occurred for new files I created in the last 3 days. I had even created the attached file, I closed it and reopened it a few minutes later and it gave me the error. The version was 2.2.0 and the file was saved on the PC, even if the folder is synchronized with Pcloud. Quote
gianni.brienza Posted December 3, 2023 Author Posted December 3, 2023 SO, WHAT IS THE SOLUTION? Quote
carl123 Posted December 3, 2023 Posted December 3, 2023 On 9/28/2023 at 9:10 PM, gianni.brienza said: even if the folder is synchronized with Pcloud. If you are still getting file corruptions on NEW files (not previous ones) disable pCloud synchronisation for wherever you store you Affinity documents locally Also, don't store/save your Affinity documents directly to pCloud (if that's even possible) Then see if you still get file corruptions on documents created from that point forward (we need to eliminate pCloud synchronisation as a possible cause) Don't forget to periodically backup your documents to another drive (not a synchronised cloud service) just in case you need to restore something later Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
NotMyFault Posted December 3, 2023 Posted December 3, 2023 On 9/28/2023 at 9:10 PM, gianni.brienza said: even if the folder is synchronized with Pcloud. Don’t save in folders with cloud sync active. The best way to avoid corruption issues is to save on non-removable internal disks or SSD where no cloud sync is used. Quote Mac mini M1 A2348 | MBP M3 Windows 11 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 | Dell 27“ 4K iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. I use iPad screenshots and videos even in the Desktop section of the forum when I expect no relevant difference.
gianni.brienza Posted December 3, 2023 Author Posted December 3, 2023 Ok, understood, but i NEED to recover many "corrupted" files right now... And to complete the information, files synchronized on mega have no problems, only those with pcloud. Quote
walt.farrell Posted December 3, 2023 Posted December 3, 2023 29 minutes ago, gianni.brienza said: And to complete the information, files synchronized on mega have no problems, only those with pcloud. That sounds like pcloud has the problem, then, if mega works. I'm afraid I don't have any good suggestions for recovering the corrupted files, though. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
gianni.brienza Posted December 3, 2023 Author Posted December 3, 2023 I have attached the most important document that I really need. Can someone try to open it? TIA opuscolo.afpub Quote
Oufti Posted December 3, 2023 Posted December 3, 2023 39 minutes ago, gianni.brienza said: Can someone try to open it? (See my signature for software versions and so on…) gianni.brienza 1 Quote Affinity Suite 2.5 – Monterey 12.7.5 – MacBookPro 14" 2021 M1 Pro 16Go/1To I apologise for any approximations in my English. It is not my mother tongue.
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