BlackSkin Messiah Posted September 26, 2023 Posted September 26, 2023 (edited) I have been working in Affinity Designer since 2019 and all of the files I have backed up to my external drives as well as my machines HDD however recently had to move my HDD to a different computer. Affinity Designer and MacOs engaged flawlessly until on Affinity Designer I started getting this message on all of my saved working files; Failed to open file /Users/mac/Documents/*/D/DANDY QUOTE 142 UZ STICKERS.afdesign The file appears to be corrupted. So in the end I can't open even a single file that I have previously worked on. Even from separate my back ups. S.O.S Edited September 26, 2023 by BlackSkin Messiah
Staff Callum Posted September 26, 2023 Staff Posted September 26, 2023 Hi BlackSkinMessiah, Please could you upload one or two of the files to the following DropBox link so I can look into this further with you? Please could you also tell me if you have tried reinstalling the app at all as it seems odd that this happens even with your back up files. https://www.dropbox.com/request/mGEu6r63ELsYQPJx6qmy Thanks C Please tag me using @ in your reply so I can be sure to respond ASAP.
BlackSkin Messiah Posted September 26, 2023 Author Posted September 26, 2023 @Callum I did reinstall in the end but the problem still persists. I have attached 2 files to you dropbox and one more to this chat. MUTINHIMIRA LOGO.afdesign
Bryan Rieger Posted September 26, 2023 Posted September 26, 2023 FWIW I was successfully able to open the attached file using Designer 2.2 on macOS, although it did prompt me that it was a 'legacy document'.
BlackSkin Messiah Posted September 26, 2023 Author Posted September 26, 2023 @BryanRieger Thank you very much. Unfortunately I can't upgrade my version of Affinity Designer to 2.2 since I'm using a very old Mac. So I guess I am stuck in this situation. Bryan Rieger Bryan Rieger
Bryan Rieger Posted September 26, 2023 Posted September 26, 2023 @BlackSkin Messiah hopefully @Callum can help sort this out for you. I don't have v1 installed, otherwise I'd offer to copy/paste from v2 to v1 and back-save to the older format. At least if they can be opened it should be possible to recover the files in some manner. Good luck! BlackSkin Messiah and carl123 2
carl123 Posted September 26, 2023 Posted September 26, 2023 1 hour ago, BlackSkin Messiah said: I have attached 2 files to you dropbox and one more to this chat. Your file opens fine for me in V1 (and in V2), so all is not lost I have resaved and uploaded the file you attached (in V1) See if that opens for you MUTINHIMIRA LOGO-resaved.afdesign Bryan Rieger 1 To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
BlackSkin Messiah Posted September 26, 2023 Author Posted September 26, 2023 Thank you for the help sir, unfortunately still the problem remains. I can not put a finger on what the problem really is.
carl123 Posted September 26, 2023 Posted September 26, 2023 OK I'll let @Callum continue with you since he has the files and I don't use a Mac To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.
Staff Callum Posted September 26, 2023 Staff Posted September 26, 2023 Hi @BlackSkin Messiah I've just sent you a PM regarding this. Thanks C Please tag me using @ in your reply so I can be sure to respond ASAP.
BlackSkin Messiah Posted September 26, 2023 Author Posted September 26, 2023 @Callum I think something may be wrong with my computer actually because the files you sent are doing the same as before. Let me see how I can address my MacOS High Sierra issues
Old Bruce Posted September 26, 2023 Posted September 26, 2023 @BlackSkin Messiah, does this one open for you? no artboard.afdesign Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that.
BlackSkin Messiah Posted September 27, 2023 Author Posted September 27, 2023 @Old Bruce Thank you so much for the help, unfortunately everything remains the same
BlackSkin Messiah Posted September 28, 2023 Author Posted September 28, 2023 @Callum @Old Bruce @carl123 @Bryan Rieger Guys thanks for the help, turns out all the while I had been using version 1.10.6 then on my move I downgraded to version 1.7.0.15 which for obvious reasons couldn't open files from a later version. I'm sorted and working now. Thanks again!! Old Bruce and Bryan Rieger 2
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