RoddersD27 Posted September 23, 2023 Share Posted September 23, 2023 I have updated to the latetest version and now although the aplication loads fine, if I attempt tp open any document or file it crashes any assistance appreciated Quote Link to comment Share on other sites More sharing options...
v_kyr Posted September 23, 2023 Share Posted September 23, 2023 Hello! First check if Windows Defender maybe has set some ransomware protection on the apps. - Other than that try an app reset ... ... and also look after possible by Windows and Affinity generated crash reports ... ... to attach them here in this thread then. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
carl123 Posted September 24, 2023 Share Posted September 24, 2023 On 9/23/2023 at 5:02 AM, RoddersD27 said: I have updated to the latetest version and now although the aplication loads fine, if I attempt tp open any document or file it crashes any assistance appreciated Try going to... Edit > Settings > Performance and switch off (untick) Hardware Acceleration, if enabled Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
RoddersD27 Posted September 26, 2023 Author Share Posted September 26, 2023 (edited) Thanks that solves the problem - Hardware acceleration off Edited September 26, 2023 by RoddersD27 Quote Link to comment Share on other sites More sharing options...
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