nomi02118 Posted September 22, 2023 Share Posted September 22, 2023 I didn't see anyone else having this problem. Te transform box around objects will disappear while I am working on any object I click on. It's still there but invisible. I have to restart Designer to get it visible again. It's very random. I van work for hours with no problem and the then it happens, or it happen right away, a minutes into working. It's on every design file I open but I haven't seen it in Publisher or Photo yet. It slows me down but I can still work. Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted September 25, 2023 Staff Share Posted September 25, 2023 Hi @nomi02118, Might be a tough one for us to replicate if it's incredibly random/intermittent. Does disabling Hardware Acceleration under Preferences > Performance and then restarting the app have any impact? Quote Link to comment Share on other sites More sharing options...
nomi02118 Posted September 25, 2023 Author Share Posted September 25, 2023 11 minutes ago, NathanC said: Hi @nomi02118, Might be a tough one for us to replicate if it's incredibly random/intermittent. Does disabling Hardware Acceleration under Preferences > Performance and then restarting the app have any impact? The disabling did not seem to affect it. I have read in other posts recently I am not the only one with this problem. It is really random, for example all day yesterday it did not happen even once while the day before it happened every hour or more. Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted September 25, 2023 Staff Share Posted September 25, 2023 21 minutes ago, nomi02118 said: The disabling did not seem to affect it. I have read in other posts recently I am not the only one with this problem. It is really random, for example all day yesterday it did not happen even once while the day before it happened every hour or more. There's an issue logged regarding bounding boxes failing to redraw when manually scrolling via the scrollbar on MacOS, but this bug appears to be limited to just multi-page publisher documents rather than Designer documents and zooming in or out forces a redraw (Even those with artboards). Does zooming in/out of the canvas with the scroll wheel force a redraw of the boxes, or are they just permanently gone for the rest of the app session (even on new documents?) or is the only way to revert this to do an app restart? If you do encounter it again, if can you check in the history see if there's any specific set of steps which has then caused this in your document that would be great. Quote Link to comment Share on other sites More sharing options...
nomi02118 Posted September 25, 2023 Author Share Posted September 25, 2023 Restarting was the most sure way of getting them back but sometimes a zoom in or out would do it or switch to another doc and back. Oddly I haven’t had the problem with publisher or photo. I will definitely check the history and report when/if it happens next! Quote Link to comment Share on other sites More sharing options...
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