elizavpro Posted September 21, 2023 Posted September 21, 2023 I have Affinity Designer 2 on my work PC. I downloaded Affinity Designer 2 on my MacBook today. And I have a license with Affinity Designer 2, but every time I try to activate it, it won't go through on my MacBook app. What's the issue? Quote
Dan C Posted September 22, 2023 Posted September 22, 2023 Hi @elizavpro, Welcome to the Affinity Forums Unfortunately I'm unable to find an Affinity ID using the email address for your Affinity Forum account, so we're unable to verify your license status here. Can you please email affinitysupport@serif.com with the Affinity ID you have used to sign into Affinity Designer 2, so that we can investigate this further for you? Many thanks in advance! Quote
R C-R Posted September 22, 2023 Posted September 22, 2023 As I understand it, the 'unsuccessful' message implies that the OP just bought a license for the Windows version of AD V2, so if the purchase was not for the Universal license, it would be necessary to purchase a second license for the Mac version. Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
Affinityconfusesme Posted September 22, 2023 Posted September 22, 2023 They have aggressive licensing to either buy the universal license for 120 or 160 respectively or buy AD for mac and windows for 140. DXO is not like that; the nik collection works for windows and mac. R C-R 1 Quote New hardware dell inspiron 3030 i5 14400/16GB DDR5/UHD 730 graphics Acer KB202 27in 1080p monitor Affinity Photo 1.10.6 Affinity photo 2 2.5.3 Affinity Designer 2 2.5.3 Affinity Publisher 2 2.5.3 on Windows 11 Pro version 24H2 Beta builds as they come out. canon 80d| sigma 18-200mm F3.5-6.3 DC MACRO OS HSM | Tamron SP AF 28-75mm f/2.8 XR Di LD | Canon EF-S 10-18mm f/4.5-5.6 IS STM Autofocus APS-C Lens, Black
R C-R Posted September 22, 2023 Posted September 22, 2023 5 minutes ago, tzvi20 said: They have aggressive licensing to either buy the universal license for 120 or 160 respectively or buy AD for mac and windows for 140. I'm not sure what you mean by "respectively" but to clarify a bit individual per app prices (in US dollars) are $70 each & the Universal one is $165. So if the OP already has just the individual license for AD for Windows, it would cost $70 to get the Mac version or $165 to get a license for all 9 V2 apps (3 each for Windows, Mac & iPad). Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
Affinityconfusesme Posted September 22, 2023 Posted September 22, 2023 upgrade from v1 vs buying the programs for the first time. R C-R 1 Quote New hardware dell inspiron 3030 i5 14400/16GB DDR5/UHD 730 graphics Acer KB202 27in 1080p monitor Affinity Photo 1.10.6 Affinity photo 2 2.5.3 Affinity Designer 2 2.5.3 Affinity Publisher 2 2.5.3 on Windows 11 Pro version 24H2 Beta builds as they come out. canon 80d| sigma 18-200mm F3.5-6.3 DC MACRO OS HSM | Tamron SP AF 28-75mm f/2.8 XR Di LD | Canon EF-S 10-18mm f/4.5-5.6 IS STM Autofocus APS-C Lens, Black
R C-R Posted September 22, 2023 Posted September 22, 2023 28 minutes ago, tzvi20 said: upgrade from v1 vs buying the programs for the first time. ??? The issue is what license(s) the OP bought for V2. I don't understand what V1 has to do with it, since IFAIK there is no longer any special 'upgrade' pricing for V1 users. Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
walt.farrell Posted September 22, 2023 Posted September 22, 2023 4 minutes ago, R C-R said: since IFAIK there is no longer any special 'upgrade' pricing for V1 users. Except for the 25% discount on the V2 Universal license if you previously registered a V1 purchase of any of the Affinity apps. R C-R 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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