Publisher 2.2 URGENT HELP PLEASE

[Gianni Becattini]

I just updated to AP 2.2. I cannot modify my document. I can edit text, resize frames, but not delete a frame or insert a content into it.

Please help me

[Callum]

Hi Gianni,

I'm sorry to hear you are having trouble editing your document please could you provide a screen recording demonstrating these issues?

Thanks
C

[Gianni Becattini]

I am not sure I can record the screen, but it is very simple:

1) unable to insert a picture in a frame - this problem seems to be solved after saving the document in the new format (but also exiting and rebooting, I don't know what solved) - so forget it

2) impossibility to delete a frame - this is VERY EASY to describe. I select a frame and press delete. Nothing happens (but the delete operation is recorded in the history - if I try to exit, it asks me to save the file). I can edit the text inside the frames with no problems, and also resize or move the frame. I can add a new frame, but not delete it.

THANKS

[Gianni Becattini]

IMPORTANT! I discovered that select+right click+Cut works. So the problem is just in the key.

The point is that BACKSPACE does not works anymore, while DELETE (Fn+BACKSPACE on Mac) works.

I can survive.... just learn to use new key.

[Gianni Becattini]

However thanks and sorry for panicking - I am delivering a job

[HCl]

.

[Old Bruce]

9 minutes ago, Gianni Becattini said:

IMPORTANT! I discovered that select+right click+Cut works. So the problem is just in the key.

The point is that BACKSPACE does not works anymore, while DELETE (Fn+BACKSPACE on Mac) works.

I can survive.... just learn to use new key.

Far too early here on the Wet Coast and I haven't had enough coffee yet to do extensive testing... but I too have noticed this regarding the two delete keys on my Mac extended keyboard. The delete key on the row of numbers doesn't work when deleting things but the delete key with the fn, home, page up, etc. keys does work. I inititially put it down to Too Early and Coffee Deficiency.

[Gianni Becattini]

I have also a good news: I could happily export one of my very complex books with no crashes (600 pages, more than 1,000 photos).

I was trembling while I did it... 😃

[MikeTO]

You can resolve the problem of the Delete key not working by restoring the default shortcuts. On macOS, choose Affinity Publisher/Designer/Photo 2 > Settings, click Shortcuts, and then click Serif Defaults. On Windows, choose Edit > Preferences, click Shortcuts, and then click Reset.

But to fix just this one shortcut without resetting all your shortcuts, change the shortcut for Edit > Delete to the Delete key.