56_kruiser Posted September 19, 2023 Share Posted September 19, 2023 I thought there was a V1 archive that V1 users could still post on, but I see no links to that. I'm still on V1, and have a new laptop with Windows 11, and it crashes on load. I repaired, still crashes. Does V1 not run on Windows 11? What about V2? I checked upgrade options, and I do not see an upgrade option for those of use who only own the Photo app only. Am I missing it? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted September 20, 2023 Share Posted September 20, 2023 28 minutes ago, 56_kruiser said: Does V1 not run on Windows 11? What about V2? Both V1 and V2 run on Windows 11. Are you getting any Crash Reports? You can refer to this FAQ to find them: https://forum.affinity.serif.com/index.php?/topic/98904-where-to-find-crash-reports/ 28 minutes ago, 56_kruiser said: I checked upgrade options, and I do not see an upgrade option for those of use who only own the Photo app only. Am I missing it? The only upgrade pricing now is for purchase of the Universal license, and the upgrade price is available to all prior V1 users if they registered their purchase with Serif. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Pšenda Posted September 20, 2023 Share Posted September 20, 2023 6 hours ago, 56_kruiser said: and it crashes on load. V1? And HW Acceleration is off (in application preferences)? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.5.2636 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.4317. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.4317. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Pšenda Posted September 20, 2023 Share Posted September 20, 2023 6 hours ago, 56_kruiser said: Does V1 not run on Windows 11? What about V2? Try trial version. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.5.2636 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.4317. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.4317. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
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