HorribleGoat Posted September 16, 2023 Posted September 16, 2023 Thought Id give the hardware acceleration a go in AP V1 but apparently I cant. The program states I have unsupported configuration but what it gives me makes no sense. Is this because I run windows PRO? If yes will things like this be fixed anymore or has all development of V1 ceased? Quote
walt.farrell Posted September 16, 2023 Posted September 16, 2023 No, it's because your GPU doesn't support it. The message says you need a specific Windows release (or later) and an appropriate GPU, and then it gives you the info to determine if the Windows release is appropriate. If Windows is appropriate, as in your case, the only choice is that you're GPU isn't. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
v_kyr Posted September 16, 2023 Posted September 16, 2023 9 minutes ago, HorribleGoat said: Is this because I run windows PRO? I doubt that, as I also had run v1 on Win Pro in the pasts on a computer. - What does the "Would you like more information!" and then hidding "Yes" button do tell? 9 minutes ago, HorribleGoat said: If yes will things like this be fixed anymore or has all development of V1 ceased? Nope I won't bet on any further/future v1 fixes, as Serif concentrates entirely on v2 nowadays. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
HorribleGoat Posted September 16, 2023 Author Posted September 16, 2023 1 minute ago, walt.farrell said: No, it's because your GPU doesn't support it. The message says you need a specific Windows release (or later) and an appropriate GPU, and then it gives you the info to determine if the Windows release is appropriate. If Windows is appropriate, as in your case, the only choice is that you're GPU isn't. I would think Radeon RX 5700 XT is new enough for hardware acceleration to work. Sure its not the very latest but its not ancient yet either. Quote
HorribleGoat Posted September 16, 2023 Author Posted September 16, 2023 2 minutes ago, v_kyr said: I doubt that, as I also had run v1 on Win Pro in the pasts on a computer. - What does the "Would you like more information!" and then hidding "Yes" button do tell? Nope I won't bet on any further/future v1 fixes, as Serif concentrates entirely on v2 nowadays. the additional information just opens up the generic info page on hardware acceleration where its listed that GPU support for Direct3D 12 Feature Level 12.0 is required and my card does support 12.1 so there should not be an issue Quote
v_kyr Posted September 16, 2023 Posted September 16, 2023 See related ... Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
HorribleGoat Posted September 16, 2023 Author Posted September 16, 2023 2 minutes ago, v_kyr said: See related ... Well all I can say is the reported specs seem to exceed what is listed as requirement. Quote
v_kyr Posted September 16, 2023 Posted September 16, 2023 3 minutes ago, HorribleGoat said: Well all I can say is the reported specs seem to exceed what is listed as requirement. See also the above added AMD Radeon thread. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
HorribleGoat Posted September 16, 2023 Author Posted September 16, 2023 Just now, v_kyr said: See also the above added AMD Radeon thread. Id suppose you could have just said this above if you knew what the exact issue was. But yes I read through the important bits and seems like this they moved on to V2 already when it might have been possible enable it back in V1. So nothing will happen and it is intended disable. Surely this could have been handled a lot better with a proper error message in the program explaining the issue instead of it being buried in couple of years of answers in a forum topic. Perhaps something to learn from in the future. Quote
v_kyr Posted September 16, 2023 Posted September 16, 2023 13 minutes ago, HorribleGoat said: Id suppose you could have just said this above if you knew what the exact issue was. No I dont know if that applies in your case, if it's in your case also the cause of the issue. So I've just pointed you to some informations about similar themes, which might give you hopefully some more concreate answers then. - And BTW, I've just 2 minutes ago searched through the forum after "'Unsupported Machine Configuration" in order to see if something like that has been reported before. Which is something you could have done on your own in just 2 minutes. 13 minutes ago, HorribleGoat said: Surely this could have been handled a lot better with a proper error message in the program explaining the issue instead of it being buried in couple of years of answers in a forum topic. Perhaps something to learn from in the future. Sure, but as we users don't implement that stuff, we can only mention and request it. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
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