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Recents crashes Publisher


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Any crash reports, or Event Viewer logs?

-- Walt

Desktop:  Windows 11 Pro, version 22H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 11 Pro, version 22H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.2.0 and 2.2.0. beta/ Affinity Designer 1.10.6 (.1665)  and 2.2.0  and 2.2.0 beta / Affinity Publisher 1.10.6 (.1665)  and 2.2.0  and 2.2.0 beta
iPad Pro M1, 12.9", iPadOS 16.7, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.7 and 2.2.0 and 2.2.0 beta/ Affinity Designer 1.10.7 and 2.2.0 and 2.2.0 beta/ Affinity Publisher 2.2.0 and 2.2.0 beta

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And nothing in Event Viewer, either? That would be strange.

 

-- Walt

Desktop:  Windows 11 Pro, version 22H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 11 Pro, version 22H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.2.0 and 2.2.0. beta/ Affinity Designer 1.10.6 (.1665)  and 2.2.0  and 2.2.0 beta / Affinity Publisher 1.10.6 (.1665)  and 2.2.0  and 2.2.0 beta
iPad Pro M1, 12.9", iPadOS 16.7, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.7 and 2.2.0 and 2.2.0 beta/ Affinity Designer 1.10.7 and 2.2.0 and 2.2.0 beta/ Affinity Publisher 2.2.0 and 2.2.0 beta

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  • Staff

It may also be useful to upload %userprofile%\.affinity\Publisher\2.0 (Beta)\Settings\RecentFiles.xml. It might be possible to figure out what it is attempting to display that's causing a crash if you can consistently reproduce this (it looks like it crashes as soon as it's about to begin to render a new row)

Serif Europe Ltd. - www.serif.com

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15 minutes ago, Jon P said:

It may also be useful to upload %userprofile%\.affinity\Publisher\2.0 (Beta)\Settings\RecentFiles.xml. It might be possible to figure out what it is attempting to display that's causing a crash if you can consistently reproduce this (it looks like it crashes as soon as it's about to begin to render a new row)

Checked that recentfiles xml and there was an eps file that wasn't in the folder anymore.

 

Win11Pro/64gbRam/RTX3060Ti  +  Win10Home/32gbRam/GTX1050Ti


 

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  • Staff

Hmmm that shouldn't crash recents when scrolling down. I've just double checked that if it encounters a missing EPS is doesn't crash and it seems fine on my end, curious if it was something related to that specific EPS.

Serif Europe Ltd. - www.serif.com

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53 minutes ago, Return said:

Checked that recentfiles xml and there was an eps file that wasn't in the folder anymore.

Given the various blank image thumbnails in your Recents listing, it seemed to me there were many missing files.

 

-- Walt

Desktop:  Windows 11 Pro, version 22H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 11 Pro, version 22H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.2.0 and 2.2.0. beta/ Affinity Designer 1.10.6 (.1665)  and 2.2.0  and 2.2.0 beta / Affinity Publisher 1.10.6 (.1665)  and 2.2.0  and 2.2.0 beta
iPad Pro M1, 12.9", iPadOS 16.7, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.7 and 2.2.0 and 2.2.0 beta/ Affinity Designer 1.10.7 and 2.2.0 and 2.2.0 beta/ Affinity Publisher 2.2.0 and 2.2.0 beta

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21 hours ago, walt.farrell said:

Given the various blank image thumbnails in your Recents listing, it seemed to me there were many missing files.

Perhaps slightly off topic but just responding to @walt.farrell's comment... Unsure if this is the exact same issue (because certain thumbnails are shown in @Return's screen recording) but on macOS there is an issue displaying Recent File thumbnails beyond the viewport when scrolling. This is only remedied once you release the scrollbar.

Affinity Designer 2.2.0 | Affinity Photo 2.2.0 | Affinity Publisher 2.2.0
Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.6
MacBook Pro 16GB, macOS Monterey 12.6.8

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