Text Positioning Differs Between Two PCs

[Jon Davies]

Hi, I'm using Publisher 2 on two computers and I'm finding on some documents when I create on one PC then open later on the other that the text has moved vertically within the text box. I've checked baseline positioning in the character panel on both PCs and both are set to 0 - although I can correct for the issue by changing this value. Is there anything else that could be causing this? Thanks.

[NathanC]

Hi @Jon Davies,

Could you perhaps provide a screenshot showing the text frame's vertical position changing on the two different devices for comparison? Although unlikely, could it be a missing font on one of the devices?

If you could also provide the document in question (or a small sample from it) that would also help.

[Jon Davies]

13 minutes ago, NathanC said:

Hi @Jon Davies,

Could you perhaps provide a screenshot showing the text frame's vertical position changing on the two different devices for comparison? Although unlikely, could it be a missing font on one of the devices?

If you could also provide the document in question (or a small sample from it) that would also help.

Will do, thanks Nathan - the two PCs are on different sites so may be a while.

[Jon Davies]

On 8/31/2023 at 1:40 PM, NathanC said:

Hi @Jon Davies,

Could you perhaps provide a screenshot showing the text frame's vertical position changing on the two different devices for comparison? Although unlikely, could it be a missing font on one of the devices?

If you could also provide the document in question (or a small sample from it) that would also help.

Hi @NathanC two screengrabs attached and the file in question, although the difference is visible on all files. Font is Huntress, installed on both. You'll see that the text sits higher in the text box on the laptop compared to the pc. Thanks for your help.

advert-images-a.afpub

[Pšenda]

1 hour ago, Jon Davies said:

Font is Huntress, installed on both.

It's same font version?

Edit: I would try clearing the font cache. 

Edited September 4, 2023 by Pšenda

[kenmcd]

Cannot see in the screenshot, but the one that is low looks like Vertical Alignment is set to Center Vertically, rather than Top Align.

Are these both on the same operating system?
Because the vertical metrics are different in that font depending on the OS.

[Jon Davies]

8 hours ago, Pšenda said:

It's same font version?

Edit: I would try clearing the font cache. 

Yes, same version installed from same file. I'll look at how to clear the font cache, not done that before. Thanks.

[Jon Davies]

2 hours ago, kenmcd said:

Cannot see in the screenshot, but the one that is low looks like Vertical Alignment is set to Center Vertically, rather than Top Align.

Are these both on the same operating system?
Because the vertical metrics are different in that font depending on the OS.

Yes, it does look like vertical alignment, but they are both set the same - attached the one that looks central showing top alignment. Both computers are running latest version of Windows 11. Thanks.

[Return]

I think it still has to do with the baselinegrid.
There are 2 settings for this that seem to influence each other, see video:
 

 

 

[Pšenda]

4 hours ago, Jon Davies said:

but they are both set the same

Isn't it the same file?

[Jon Davies]

6 minutes ago, Pšenda said:

Isn't it the same file?

Yes, same file and same settings but the text is in a different position on different PCs. When I say "they are both set the same" I was referring to the VA on the two PCs both being set to top.

[thomaso]

1 minute ago, Jon Davies said:

same file and same settings

Just a note (I am unable to open V2): In one of your screenshots the horizontal character width is set to 99%, in the 'offset' version it's 100%.

And, just in case, is there any hidden special character in front of the first word "Mucky" in this frame?

[Pšenda]

17 minutes ago, Jon Davies said:

Yes, same file and same settings

When it comes to displaying the same file, the "different" baseline or vertical alignment setting is irrelevant, because they are of course the same/identical.

Edit: your file in my Win11.

Edited September 5, 2023 by Pšenda

[Jon Davies]

11 minutes ago, thomaso said:

Just a note (I am unable to open V2): In one of your screenshots the horizontal character width is set to 99%, in the 'offset' version it's 100%.

And, just in case, is there any hidden special character in front of the first word "Mucky" in this frame?

Yes, I spotted that and corrected to 100%, no difference to vertical alignment. No special character in front of "Mucky". Thanks

[Pšenda]

12 minutes ago, thomaso said:

Just a note (I am unable to open V2): In one of your screenshots the horizontal character width is set to 99%, in the 'offset' version it's 100%.

I have 100% and no offset - 99 vs 100 so it looks like some kind of display/rounding problem.