Affinity Publisher Crash open a fresh new Windows 11

[Astin]

Affinity Publisher: 2.1.1

 

I had some issues with Windows so I installed it again

Now, If trying to open the app, it will crash automatically. HA is turned off

 

What can I do about this please?

 

LE: It is failing when trying to create a project [doesn't matter what project]

Edited August 22, 2023 by Astin
more details

[walt.farrell]

Did you use the MSIX installer or the EXE/MSI installer?

Are you getting Crash Reports?

Or, if not, can you get some information from the Windows Event Viewer?

 

[Astin]

I used exe

Where should be the crash report saved? The app doesn't say anything when exit

[walt.farrell]

7 minutes ago, Astin said:

Where should be the crash report saved?

The FAQ I linked to provides that information.

 

[Astin]

Oh I know what you mean [was on my phone when I responded, sorry]

 

This is it:

Quote

Application: Publisher.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.SEHException
   at <Module>.Serif.Interop.Persona.UserInterface.DocumentRenderWindow.{ctor}(Serif.Interop.Persona.UserInterface.DocumentRenderWindow*, TabletContext*)
   at Serif.Interop.Persona.UserInterface.DocumentRenderControl.BuildWindowCore(System.Runtime.InteropServices.HandleRef)
   at System.Windows.Interop.HwndHost.BuildWindow(System.Runtime.InteropServices.HandleRef)
   at System.Windows.Interop.HwndHost.BuildOrReparentWindow()
   at System.Windows.Interop.HwndHost.OnSourceChanged(System.Object, System.Windows.SourceChangedEventArgs)
   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
   at System.Windows.PresentationSource.UpdateSourceOfElement(System.Windows.DependencyObject, System.Windows.DependencyObject, System.Windows.DependencyObject)
   at System.Windows.PresentationSource.OnVisualAncestorChanged(System.Windows.DependencyObject, System.Windows.Media.AncestorChangedEventArgs)
   at System.Windows.UIElement.OnVisualAncestorChanged(System.Object, System.Windows.Media.AncestorChangedEventArgs)
   at System.Windows.Media.Visual.ProcessAncestorChangedNotificationRecursive(System.Windows.DependencyObject, System.Windows.Media.AncestorChangedEventArgs)
   at System.Windows.Media.Visual.AddVisualChild(System.Windows.Media.Visual)
   at System.Windows.FrameworkElement.set_TemplateChild(System.Windows.UIElement)
   at System.Windows.Controls.ContentPresenter+UseContentTemplate.BuildVisualTree(System.Windows.FrameworkElement)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.Controls.Grid.MeasureCell(Int32, Boolean)
   at System.Windows.Controls.Grid.MeasureCellsGroup(Int32, System.Windows.Size, Boolean, Boolean, Boolean ByRef)
   at System.Windows.Controls.Grid.MeasureOverride(System.Windows.Size)
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.Controls.Control.MeasureOverride(System.Windows.Size)
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.Controls.Grid.MeasureOverride(System.Windows.Size)
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at MS.Internal.Helper.MeasureElementWithSingleChild(System.Windows.UIElement, System.Windows.Size)
   at System.Windows.Controls.ContentPresenter.MeasureOverride(System.Windows.Size)
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at Serif.Affinity.UI.Studio.PagesPage.BringIntoView(System.Windows.Controls.ItemsControl, Serif.Affinity.UI.Studio.Pages.SpreadThumbnailViewModel, Int32, Boolean)
   at Serif.Affinity.UI.Studio.PagesPage.ViewModel_CurrentDocumentChanged(System.Object, Serif.Affinity.UI.Studio.Pages.CurrentViewSpreadChangedEventArgs)
   at Serif.Affinity.UI.Studio.Pages.PagesPageViewModel.UpdateCurrentViewSpread(System.Collections.Generic.IEnumerable`1<Serif.Affinity.UI.Studio.Pages.SpreadThumbnailViewModel>, Boolean)
   at Serif.Affinity.UI.Studio.Pages.PagesPageViewModel.OnDocumentChanged()
   at Serif.Interop.Persona.DocumentViewEventHandler.Invoke(System.Object, Serif.Interop.Persona.DocumentViewEventArgs)
   at Serif.Affinity.Services.DocumentViewService.OnCurrentViewChanged()
   at Serif.Affinity.Services.DocumentViewService.SetActiveDocumentView(Serif.Interop.Persona.IDocumentView)
   at Serif.Affinity.Services.WindowService.Page_IsSelectedChanged(System.Object, System.EventArgs)
   at Serif.Windows.UI.ExtensionMethods.RaiseEvent(System.EventHandler, System.Object, System.EventArgs)
   at Serif.Windows.UI.Studio.StudioObject.OnIsSelectedChanged()
   at System.Windows.DependencyObject.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
   at System.Windows.DependencyObject.NotifyPropertyChange(System.Windows.DependencyPropertyChangedEventArgs)
   at System.Windows.DependencyObject.UpdateEffectiveValue(System.Windows.EntryIndex, System.Windows.DependencyProperty, System.Windows.PropertyMetadata, System.Windows.EffectiveValueEntry, System.Windows.EffectiveValueEntry ByRef, Boolean, Boolean, System.Windows.OperationType)
   at System.Windows.DependencyObject.SetValueCommon(System.Windows.DependencyProperty, System.Object, System.Windows.PropertyMetadata, Boolean, Boolean, System.Windows.OperationType, Boolean)
   at System.Windows.DependencyObject.SetValue(System.Windows.DependencyProperty, System.Object)
   at Serif.Windows.UI.Studio.StudioGroup.OnSelectedObjectChanged(System.Windows.DependencyObject, System.Windows.DependencyPropertyChangedEventArgs)
   at System.Windows.DependencyObject.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
   at System.Windows.DependencyObject.NotifyPropertyChange(System.Windows.DependencyPropertyChangedEventArgs)
   at System.Windows.DependencyObject.UpdateEffectiveValue(System.Windows.EntryIndex, System.Windows.DependencyProperty, System.Windows.PropertyMetadata, System.Windows.EffectiveValueEntry, System.Windows.EffectiveValueEntry ByRef, Boolean, Boolean, System.Windows.OperationType)
   at System.Windows.DependencyObject.SetValueCommon(System.Windows.DependencyProperty, System.Object, System.Windows.PropertyMetadata, Boolean, Boolean, System.Windows.OperationType, Boolean)
   at System.Windows.DependencyObject.SetValue(System.Windows.DependencyProperty, System.Object)
   at Serif.Windows.UI.Studio.Controls.DockHelper.DockNested(Serif.Windows.UI.Studio.StudioObject, Serif.Windows.UI.Studio.StudioObject, Int32)
   at Serif.Affinity.Services.WindowService.DocumentViewService_ViewOpened(System.Object, Serif.Interop.Persona.DocumentViewEventArgs)
   at Serif.Interop.Persona.DocumentViewEventHandler.Invoke(System.Object, Serif.Interop.Persona.DocumentViewEventArgs)
   at Serif.Affinity.Services.DocumentViewService.OnViewOpened(Serif.Interop.Persona.IDocumentView)
   at Serif.Affinity.Services.DocumentViewService.OpenView(Serif.Interop.Persona.IDocumentView)
   at Serif.Affinity.Services.DocumentViewService.OpenDocument(Serif.Interop.Persona.Document)
   at Serif.Affinity.Application.InteropService_NewDocumentNotification(System.Object, Serif.Interop.Persona.NewDocumentNotificationEventArgs)
   at Serif.Interop.Persona.NewDocumentNotificationHandler.Invoke(System.Object, Serif.Interop.Persona.NewDocumentNotificationEventArgs)
   at Serif.Interop.Persona.Services.InteropService.OnNewDocumentNotification(Serif.Interop.Persona.NativeWrapper<Kernel::NonCounted<Kernel::Notif

 

 

Edited August 22, 2023 by Astin

[Astin]

I said to try maybe there is a reason why asking.

I uninstall it and reinstall with msix.

 

Now is working.

 

Thank you [I guess there is still an issue with exe 🙂 ]