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I had to wipe my laptop and now I need to reinstall my purchased copy of DrawPlus x5 but the install key I have is not being recognized.  I've been using it for years and don't have any need to upgrade, which I can't afford to do anyway. Is there a way to request a new key? There's not even a proper support section, just these forums.

 

HELP, please.

Posted
14 minutes ago, Paganforge said:

I had to wipe my laptop and now I need to reinstall my purchased copy of DrawPlus x5 but the install key I have is not being recognized.  I've been using it for years and don't have any need to upgrade, which I can't afford to do anyway. Is there a way to request a new key? There's not even a proper support section, just these forums.

 

HELP, please.

Please read here:

 

MAC mini M4 | MacOS 26.0.1 (Tahoe) | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 9700X | Sapphire Nitro+ RX 9060 XT 16 GB  | 32 GB DDR5 6000 MT/s | Windows 11 Pro 25H2 (26100.6584)

Windows 11 Pro on VMWare Virtual Machine (on Mac)
Affinity Suite V 2.6.4

Don't waste my thoughts with useless ideas!

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