horn3t05 Posted August 7 Share Posted August 7 Hello! I have a problem with the Affinity Desinger V2. It is not starting the program any more. The loading screen appears for some seconds and then nothing happens. Already uninstalled and re-installed the program, but it had no affect. Added the last error report if it would be helpful? Thank you in advance! 48c66fff-4e5a-46c9-a87e-4f53b67d8115.dmp Quote Link to comment Share on other sites More sharing options...
Komatös Posted August 7 Share Posted August 7 Hi @horn3t05 and welcome to the forum. Has the launch worked before? If so, what changed before? If no, are the drivers for the graphics card up to date? It may help to reset user data in Designer. Press and hold the CTRL key while starting Designer. Deselect everything except Clear User Defaults in the Affinity Designer 2 section. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.2792) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3693) Affinity Suite V 2.3 & Beta 2.3 Better translations with: https://www.deepl.com/translator Need a system wide color picker? Try Microsoft's (New) Power Toys If you see a light at the end of the tunnel, it may be an oncoming train! Link to comment Share on other sites More sharing options...
horn3t05 Posted August 8 Author Share Posted August 8 @Komatös thanks for your response. The last time it worked was around June 8th and there has not been any changes on the system I have done (that I can remember) Drivers are all the latest updated (RTX3070) Your hint with the user defaults didn´t help at all. Do you have any other hints I can try out? Regards Quote Link to comment Share on other sites More sharing options...
horn3t05 Posted September 7 Author Share Posted September 7 Short update to the problem I had. The new Windows - Update fixed the problem and the Affinity Designer is running again. Quote Link to comment Share on other sites More sharing options...
Bad_Wolf Posted September 8 Share Posted September 8 Hi, From time to time, I have the same problem as you. I click on Designer or Photo or Publisher, and for a short time, a progress wheel appears, and then nothing happens. It is very frustrating. In my case, I solved the solution with Advanced SystemCare. Here is the link to my post about the problem: Topic Designer-Photo-Publisher no longer starting I think the problem is inside the registry. After Advanced SystemCare finished, all three applications are working again. I am on Windows 10 and use the latest v2 versions. In case you are interested in IObit Advanced SystemCare, here is the link: IObit Advanced SystemCare Free repair tool Try the free version first and see if that solves your problem. If not, you can buy the Pro version if you wish. The first time, I re-installed the applications, however, that is a very tiresome process. I hope this helps. Chris Quote Link to comment Share on other sites More sharing options...
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