Kaveh Posted August 2, 2023 Share Posted August 2, 2023 On my Mac desktop affinity photo doesn't open my RAW files in develop persona, instead opens in photo persona. why? I don't know and need desperately to know why. thanks Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 2, 2023 Share Posted August 2, 2023 Welcome to the Serif Affinity forums. It looks like your file didn't attach properly. We'll probably need a screenshot of the complete application window after you Open the file, and the RAW file you're trying to Open. Also, what OS do you use, what release of Photo, and how are you accessing the file that you're Opening? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3 Link to comment Share on other sites More sharing options...
Kaveh Posted August 3, 2023 Author Share Posted August 3, 2023 Hi Walt, When I open The RAW files from my photo taken by phone and Canon camera in Affinity photo, they open as jpeg file in photo persona instead of develop persona and when I try to use develop persona for the file, it doesn't show the develop panel. here is a recent photo that I attach. As you see in this image it shows as jpeg and not raw. I'll appreciate if you help me to solve this problem. thanks walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
Kaveh Posted August 3, 2023 Author Share Posted August 3, 2023 (edited) 1 hour ago, Kaveh said: Hi Walt, When I open The RAW files from my photo taken by phone and Canon camera in Affinity photo, they open as jpeg file in photo persona instead of develop persona and when I try to use develop persona for the file, it doesn't show the develop panel. here is a recent photo that I attach. As you see in this image it shows as jpeg and not raw. I'll appreciate if you help me to solve this problem. I use MacOS Ventura 13.5 and I open files from my photos app directly to affinity photo list. thanks Edited August 3, 2023 by Kaveh Quote Link to comment Share on other sites More sharing options...
R C-R Posted August 3, 2023 Share Posted August 3, 2023 Please try to attach a RAW file that has this issue. It is likely that the file is not actually a RAW file. Quote All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Kaveh Posted August 3, 2023 Author Share Posted August 3, 2023 Thank you RC-R. It seems that the RAW files on iPhone camera changes to JPEG format when I open them in affinity photo. It must be from iPhone camera, because the RAW files from Canon Camera don't change after opening in Affinity photo. I think Affinity photo don't support IPhone RAW files or I'm wrong about it. Quote Link to comment Share on other sites More sharing options...
Komatös Posted August 3, 2023 Share Posted August 3, 2023 3 hours ago, Kaveh said: Thank you RC-R. It seems that the RAW files on iPhone camera changes to JPEG format when I open them in affinity photo. It must be from iPhone camera, because the RAW files from Canon Camera don't change after opening in Affinity photo. I think Affinity photo don't support IPhone RAW files or I'm wrong about it. Affinity Photo is able to load RAW image files from iPhone/iPad. According to Apple's support information, you need to transfer the RAW files via AirDrop. You can get first-hand information here: https://support.apple.com/en-us/HT211965 R C-R 1 Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3085) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.3.1 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Need a system wide color picker? Try Microsoft's (New) Power Toys Need a robust PDF Solution? Have a look at Stirling PDF There's nothing you get used to faster than working slowly! Link to comment Share on other sites More sharing options...
Olivier.A Posted September 9, 2023 Share Posted September 9, 2023 On 8/3/2023 at 6:23 AM, Kaveh said: It seems that the RAW files on iPhone camera changes to JPEG format when I open them in affinity photo. From your screenshot, Affinity Photo has loaded the file IMG_4200.jpeg If it's a iPhone Pro Max RAW file you would have the file named IMG_4200.DNG You should check Camera settings on the phone if Apple ProRAW is switched on. When not : the camera produces jpeg. Affinity doesn't convert file format on the disk. Only when you use the export menu, and you select which format you like to save. Quote Link to comment Share on other sites More sharing options...
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