Why RAW files doesn't open in develop persona?

[Kaveh]

On my Mac desktop affinity photo doesn't open my RAW files in develop persona, instead opens in photo persona. why? I don't know and need desperately to know why. thanks

[walt.farrell]

Welcome to the Serif Affinity forums.

It looks like your file didn't attach properly.

We'll probably need a screenshot of the complete application window after you Open the file, and the RAW file you're trying to Open.

Also, what OS do you use, what release of Photo, and how are you accessing the file that you're Opening?

[Kaveh]

Hi Walt,

When I open The RAW files from my photo taken by phone and Canon camera in Affinity photo, they open as jpeg file in photo persona instead of develop persona and when I try to use develop persona for the file, it doesn't show the develop panel. here is a recent photo that I attach. As you see in this image it shows as jpeg and not raw. I'll appreciate if you help me to solve this problem. thanks 

[Kaveh]

1 hour ago, Kaveh said:

Hi Walt,

When I open The RAW files from my photo taken by phone and Canon camera in Affinity photo, they open as jpeg file in photo persona instead of develop persona and when I try to use develop persona for the file, it doesn't show the develop panel. here is a recent photo that I attach. As you see in this image it shows as jpeg and not raw. I'll appreciate if you help me to solve this problem. I use MacOS Ventura 13.5 and I open files from my photos app directly to affinity photo list. thanks 

 

Edited August 3, 2023 by Kaveh

[R C-R]

Please try to attach a RAW file that has this issue. It is likely that the file is not actually a RAW file.

[Kaveh]

Thank you RC-R.

It seems that the RAW files on iPhone camera changes to JPEG format when I open them in affinity photo. It must be from iPhone camera, because the RAW files from Canon Camera don't change after opening in Affinity photo. I think Affinity photo don't support IPhone RAW files or I'm wrong about it.

[Komatös]

3 hours ago, Kaveh said:

Thank you RC-R.

It seems that the RAW files on iPhone camera changes to JPEG format when I open them in affinity photo. It must be from iPhone camera, because the RAW files from Canon Camera don't change after opening in Affinity photo. I think Affinity photo don't support IPhone RAW files or I'm wrong about it.

Affinity Photo is able to load RAW image files from iPhone/iPad. According to Apple's support information, you need to transfer the RAW files via AirDrop. 

You can get first-hand information here: https://support.apple.com/en-us/HT211965

[Olivier.A]

On 8/3/2023 at 6:23 AM, Kaveh said:

It seems that the RAW files on iPhone camera changes to JPEG format when I open them in affinity photo.

From your screenshot, Affinity Photo has loaded the file IMG_4200.jpeg If it's a iPhone Pro Max RAW file you would have the file named IMG_4200.DNG

You should check Camera settings on the phone if Apple ProRAW is switched on. When not : the camera produces jpeg.

Affinity doesn't convert file format on the disk. Only when you use the export menu, and you select which format you like to save.