Vincent Muller Posted August 1, 2023 Posted August 1, 2023 I bought a new Mac and after installing Affinity Photo, I can no longer import .afpalette I have a Time Machine backup. Can you tell me where the files are located on the hard drive?
walt.farrell Posted August 1, 2023 Posted August 1, 2023 Welcome to the Serif Affinity forums. If you have a .afpalette file, you should be able to import it from the Swatches studio panel: -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Vincent Muller Posted August 2, 2023 Author Posted August 2, 2023 THANKS. I tried this and I get an error message that says "The palette cannot be imported. The file is incompatible". Maybe my OneDrive file got corrupted? Also I would like to know where these files are saved on the hard disk, so that I can look for them on a timemachine backup
Komatös Posted August 2, 2023 Posted August 2, 2023 2 hours ago, Vincent Muller said: THANKS. I tried this and I get an error message that says "The palette cannot be imported. The file is incompatible". Maybe my OneDrive file got corrupted? Also I would like to know where these files are saved on the hard disk, so that I can look for them on a timemachine backup Search for fills.propcol MAC mini M4 | MacOS 26.0.1 (Tahoe) | 16 GB RAM | 256 GB SSD AMD Ryzen 7 9700X | Sapphire Nitro+ RX 9060 XT 16 GB | 32 GB DDR5 6000 MT/s | Windows 11 Pro 25H2 (26100.6584) Windows 11 Pro on VMWare Virtual Machine (on Mac) Affinity Suite V 2.6.4 Don't waste my thoughts with useless ideas!
Dan C Posted August 2, 2023 Posted August 2, 2023 Welcome to the Affinity Forums @Vincent Muller 5 hours ago, Vincent Muller said: I tried this and I get an error message that says "The palette cannot be imported. The file is incompatible". Maybe my OneDrive file got corrupted? Sorry to hear this - we don't recommend storing Affinity files/documents on Cloud services at this time as it can cause corruption, though I have not seen this occur with an .afpalette file previously. Would you be able to attach a copy of the potentially corrupted file here please? 5 hours ago, Vincent Muller said: Also I would like to know where these files are saved on the hard disk, so that I can look for them on a timemachine backup I believe you should find these within the following location, assuming you were using Affinity V2 on your old mac - ~/Library/Group Containers/6LVTQB9699.com.seriflabs/v2/user/ I hope this helps!
Vincent Muller Posted August 2, 2023 Author Posted August 2, 2023 I did not save the files on a cloud. I just backed up my .afbrushes brushes and .afpalette gradients on a cloud in case I need to install them on another computer. I downloaded the .afpalette files from OneDrive through the browser and it works. The files are corrupted if I take them from the virtual disk on my computer. Pff Microsoft !!!! Dan C 1
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