CFreeborn Posted August 1, 2023 Posted August 1, 2023 Hello! I have purchased the V2 bundle upgrade. I've been a user of Photo and Publisher (V1) and have added Designer with this upgrade. Here's the hitch. My current Mac will not run an OS beyond 10.13. For the time being I need to retain this machine for other applications I rely on. I have V1 Designer downloaded, but it will not accept the V2 product key. Is there a work-around for this? In the future when I upgrade the Mac it will be clear sailing with V2 exclusively, but that may be a few to several months out. Many thanks. Quote
walt.farrell Posted August 1, 2023 Posted August 1, 2023 V1 and V2 are completely separate products, and a V2 license does not allow you to use V1. You would need to have purchased a Designer V1 license when they were available for sale. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
CFreeborn Posted August 1, 2023 Author Posted August 1, 2023 Thanks for the heads up. I've got work'rounds available. Cheers. Quote
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