edlingerth Posted July 26, 2023 Posted July 26, 2023 Hi, as already at version 1, and also now with V2 I have frequently crashes, view a day, in special when I add graphics and want to align or resize them. I started to save many times with different versions to avoid data lost. Sadly, the Software was running for view days without crashes what makes me not saving multiple version after some minutes of work. And here we go, I lost now hours of hard research work again and ended up with a file I cannot open anymore. Can you try to fix the file for me, especially from page 465 to 475 would be very important. I'm so sad with Affinity I cannot tell you, with the version 1 I lost many days of work with the same issue I face now, and you guys was not be able to recover my file. I hope I'm more lucky this time. I run V2.1.1 on a Mac Air 15" M2 - MAC OS 13.4.1 (c) (22F770830e) thanks Edi Edis Techlab_Heimautomation und Elektroni_Aug23_V11.afpub Quote
Dan C Posted July 27, 2023 Posted July 27, 2023 Hi edlingerth, I've passed the file to the devs to take a look at as I was unsuccessful myself in my attempts. I'm afraid I cannot guarantee a time frame for this to be looked at or a chance of success. Obviously backing up regularly should be the priority, but where were you saving the document to, locally or an external disk? Was this a cloud synced location (ie dropbox/google drive etc)? Lee Quote
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