Affinity Publisher: selection unresponsive after updating resources

[_c_]

Hello,

we experience continuously problems with Affinity Photo and Publisher. I could finally reproduce a Publisher issue. Does anyone see something like this?

On a small .afpub file with ca. 16MB

• upon launching the Resource Manager
• and updating more out-of-date linked resources,
• after the action above the application won't respond to selection in any form (be it button, or click on any empty part of the drawings)
• the file must be closed and re-opened to be made functional again
• this seems only to occur upon updating a multiple selection

System:

• Affinity Publisher 2, Version 2.1.1
• Windows 11
• Task Manager doesn't show anything anomalous
• tested on two machines, one very strong on RAM and Graphic, one rather week
• Open CL settings on/off: doesn't influence the issue

 

[Callum]

Hi _c_,

Are you updating resources from a network drive etc? Please could you also tell me if you are using the MSIEXE or MSIX version of Publisher?

Thanks
C

[_c_]

19 minutes ago, Callum said:

Hi _c_,

Are you updating resources from a network drive etc? Please could you also tell me if you are using the MSIEXE or MSIX version of Publisher?

Thanks
C

Hello @Callum, thank you for your answer:

• we use the .exe version
• yes, we work on mapped network drives (or sharepoint, but not for Affinity files). I have been wondering if the mapped drives could't be the problem. I have a team complaining of non stop crashes and hanging. I don't seem to see this kind of complaint in the forums.
• We are on Windows 10 Business, not 11

Best,

_c_

Edited July 27, 2023 by _c_