mmucha Posted July 19, 2023 Share Posted July 19, 2023 Hi, we have the problem that the only copy (i know... I know...) of our printed programme got corrupted somehow. Just opening the .afpub with Publisher results in "The File Type is not supported". Same goes for trying to add the corrupted file as new pages to an existigen projekt. So we are quite lost here. We are using the latest version of Affinity Publisher 2.1.1. Is there _any_ way to recovery the file? The Windows preview at least shows us the title page so the data seems not to be lost completly. Help would be greatly appreciated! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 19, 2023 Share Posted July 19, 2023 Welcome to the Serif Affinity forums, @mmucha. Is it a file you can share publicly here, so we users can try to help? If not, a Serif staff member can provide a private Dropbox link so they can try helping. It is not always possible, unfortunately. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
mmucha Posted July 19, 2023 Author Share Posted July 19, 2023 A private Dropbox link would be preferable :) Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted July 19, 2023 Staff Share Posted July 19, 2023 Hi Mmucha, Please upload your file to the below DropBox link. Please note its not always possible to recover files and this process can take some time so if this file is time sensitive you may be better off starting from scratch I apologise for any inconvenience this has caused you. https://www.dropbox.com/request/zMC8Wx3aWZ8YdFUUDkNv Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
mmucha Posted July 19, 2023 Author Share Posted July 19, 2023 Thanks for helping! The .afpub is now uploaded. Quote Link to comment Share on other sites More sharing options...
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