abe.tomas Posted July 19, 2023 Share Posted July 19, 2023 I have added Affinity Photo as an extension in Apple Photos. When using Apple Photos, I am able to switch to the Affinity Photo extension and continue editing in Affinity Photo. After editing in Affinity, I close and save the document to return to Apple Photos. The edited photo is then displayed on Apple Photos But when I click 'Save Changes' in Apple Photos, I get the error: Has anyone encountered and fixed this error? fixed in Apple Photos and/or Affinity Photo? Thanks for any help. Quote Link to comment Share on other sites More sharing options...
Dan C Posted July 19, 2023 Share Posted July 19, 2023 Hi @abe.tomas, Thanks for your report! I can confirm that I'm seeing the same error message here currently - previously we've seen this appear occasionally for certain RAW files or images with specific colour profiles, however I've tested a few different documents from Apple Photos and all failed to save when returning. Therefore I will be reporting this to our developers now, to be resolved in a future update. Just for information to include in this development report, what version of macOS are you using please? Are you editing a RAW file, or raster image from Photos? Many thanks in advance Quote Link to comment Share on other sites More sharing options...
abe.tomas Posted July 19, 2023 Author Share Posted July 19, 2023 I was using a HEIC image, I tried it on other HEIC files as well with the same results. My MacBook is on Ventura 13.4.1 and using Affinity Photo 2.1.1. Not sure if it helps, I have also attached screen print of the console dump. Please let me know if you need more info, or copies of the HEIC files. I will try RAW files created from HALIDE app on my phone (plus also from camera app) and let you know results. Thanks for your quick response. Quote Link to comment Share on other sites More sharing options...
abe.tomas Posted July 19, 2023 Author Share Posted July 19, 2023 Update: I had a picture which had two files (RAW DNG and HEIC). 1. In Apple Photos I set the image to 'Use RAW as Original'. I switched to Affinity Photo and edited the image Closed Affinity Photo and returned to Apple Photos Save the edited image, and did not have any error I then reverted back the image to Original 2. Next in Apple Photos, I set the image to 'Use JPEG as Original' I went through a similar process above and did not have any error I tried testing on another image file. HEIC images with no RAW equivalent, edited in Affinity, back to Photos resulted in error when saved Images having both HEIC and RAW versions were edited in Affinity and saved successfully in Apple Photos Please note that my testing was limited just to two other images. Dan C 1 Quote Link to comment Share on other sites More sharing options...
Dan C Posted July 20, 2023 Share Posted July 20, 2023 Many thanks for the further information and testing concluded - this is certainly appreciated! I'm seeing the same behaviour with RAW / RAW+JPEG or RAW+HEIC files so I'll be sure to update our development log regarding this now - hopefully to be resolved ASAP Quote Link to comment Share on other sites More sharing options...
nv086 Posted November 10, 2023 Share Posted November 10, 2023 Any update regarding a fix or workaround? I am seeing this same issue with HEIC and JPG files (no RAW) using macOS Sonoma 14.1.1 with Affinity Photo 2.2.1. Clearly the issue has existed since at least July 2023. TIA. Quote Link to comment Share on other sites More sharing options...
Dan C Posted November 10, 2023 Share Posted November 10, 2023 Welcome to the Affinity Forums @nv086 & sorry to hear you're having trouble! This issue is unfortunately still logged with our developers at this time. Unfortunately I'm not aware of any workaround besides exporting the image from Photos to Finder, opening the image for editing in Affinity, exporting back to Finder and then importing this edit back into Photos, my apologies. I will be sure to 'bump' this with our development team to bring it to their attention once again. I hope this clears things up. Quote Link to comment Share on other sites More sharing options...
abe.tomas Posted November 10, 2023 Author Share Posted November 10, 2023 Thanks for the reply @Dan C. I guess we will just have to do the workaround for now. Quote Link to comment Share on other sites More sharing options...
StMichealMinion Posted February 18 Share Posted February 18 (edited) I am also having this issue with Affinity Photo 2 V2.3.1, Apple M3 Pro, Sonoma 14.3.1 You product is great but this bug puts a damper on my excitement, and will hamper my desire to recommend this product. Edited February 18 by StMichealMinion To complain just a little bit more. Quote Link to comment Share on other sites More sharing options...
Dan C Posted February 19 Share Posted February 19 Sorry to hear this @StMichealMinion! I'll be sure to raise this with our development team once again - in our testing it does not seem to consistently occur for all users, which unfortunately makes this harder for our team to resolve. Our sincerest apologies for any inconveniences caused due to this error in the meantime. StMichealMinion 1 Quote Link to comment Share on other sites More sharing options...
StMichealMinion Posted February 19 Share Posted February 19 Thanks @Dan C I am happy to raise awareness of the problem. Quote Link to comment Share on other sites More sharing options...
pixelpusher2020 Posted April 25 Share Posted April 25 So just wanted to chime in to say I'm having the same issue with Affinity version 2.4.2 editing a (Raw+JPG) DNG photo in Photos (9.0) macOS 14.4.1. It doesn't seem to happen all the time, but after trying 3 x to get the same photo done with the same error, a search brought me here. M2 Mac Studio base model. Photo Library is on a WD Black in an OWC drive bay. Please let me know if there's any additional info you need. Thank you Quote Link to comment Share on other sites More sharing options...
need2act Posted May 12 Share Posted May 12 (edited) Same problem. Has this ever been fixed since posted here in July 2023? I have a MacBook Air 2023 M2 chip, Sonoma 14.4.1, Affinity Photo 2 2.4.2. Clicking on the ellipses from the Apple Photos Edit screen... I select EDIT IN AFFINITY PHOTO Affinity Photos opens and I do my editing there. I select SAVE, then CLOSE. Back in Apple Photos, on the PHOTOS - EDIT IN AFFINITY PHOTO screen, when I try to SAVE I see the attached ERROR message Please advise. It'd be so much nicer to have fluidity of an Affinity Extension that works from within Apple Photos. -- Barry Edited May 12 by need2act Quote Link to comment Share on other sites More sharing options...
Dan C Posted May 13 Share Posted May 13 Welcome to the Affinity Forums @need2act & sorry to hear you're having trouble! I can confirm this is unfortunately still logged with our development team at this time - as mentioned above this issue appears inconsistently across machines/users/files and therefore is harder for our team directly identify, which can increase the time it takes to resolve. I'll be sure to bring this to our teams attention once again with your report now, as I certainly appreciate how frustrating this error can be. I hope this helps Quote Link to comment Share on other sites More sharing options...
nv086 Posted May 23 Share Posted May 23 It's a bit sad that this issue has been reported for nearly a year now, and is still not fixed. I understand that it may appear intermittent to your developers, but to those of us using your product with macOS Photos it fails with the same error every single time. It's beyond frustrating to lose every attempt to edit any photo, and makes Affinity Photo pretty useless as an add-in for macOS Photos. Quote Link to comment Share on other sites More sharing options...
nv086 Posted June 4 Share Posted June 4 As an alternative to the non-working Apple Photos edit functionality, what about making it possible to open "Apple Photos" photographs from within Affinity? Take a look at the way Photomator works if this doesn't make enough sense. You open the Photomator app and then choose whether to work with Files or Apple Photos. You can switch back and forth at any time. When working with Apple Photos you get access to the full album structure within Photomator, and can edit any photo. It works well - but is not as powerful as Affinity. If Affinity could do this then it would circumvent the need to open Affinity as an editor from within Apple Photos. Dan C 1 Quote Link to comment Share on other sites More sharing options...
Alfred Posted June 4 Share Posted June 4 On 5/29/2024 at 1:07 PM, Affinity Info Bot said: The issue "Some specific chinese fonts not appearing in app" (REF: AF-3118) has been fixed by the developers in internal build "2.5.2.2483". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us. Why has @Affinity Info Bot posted the above here? This is an old thread about image files, not about the recent problems with Chinese fonts. (A tag search led me to this topic.) Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Dan C Posted June 4 Share Posted June 4 Thanks for brining this to our attention Alfred! It looks like at one point in this thread the incorrect issue number was used by our team to 'bump' the development log, which tied this thread to the Chinese fonts issue in 2.5.0 incorrectly. Therefore once the issue was closed internally, the bot replied here. I can see this thread has also since been 'bumped' and therefore tied to the correct issue number regarding the Apple Photos "Edit In" option (AF-87) and thus I will hide the previous bot post regarding the Chinese fonts. I hope this clears things up Alfred 1 Quote Link to comment Share on other sites More sharing options...
SteveJC Posted June 21 Share Posted June 21 I am experiencing the same issue with various versions of Mac OS (including Sonoma 14.5) and Affinity Photo version 2.5.2. However, after playing around a bit, I noticed that the issue does NOT occur if you just select a photo from within your Apple Photos library and then right (option) click and select the following from the resulting menu (do not go into Edit mode in Apple Photos, just right click on a photo and then choose the following) : Edit With > Affinity Photo 2 I've found that (on 3 different Macs) this has allowed me to edit in Affinity Photo directly from Apple Photos, then "Save Flattened" to update a photo straight back into Apple Photos (100% reliably so far). Hopefully you will have the same positive experience. Regards, Steve Dan C and StMichealMinion 2 Quote Link to comment Share on other sites More sharing options...
roddy Posted June 21 Share Posted June 21 11 hours ago, SteveJC said: I am experiencing the same issue with various versions of Mac OS (including Sonoma 14.5) and Affinity Photo version 2.5.2. However, after playing around a bit, I noticed that the issue does NOT occur if you just select a photo from within your Apple Photos library and then right (option) click and select the following from the resulting menu (do not go into Edit mode in Apple Photos, just right click on a photo and then choose the following) : Edit With > Affinity Photo 2 I've found that (on 3 different Macs) this has allowed me to edit in Affinity Photo directly from Apple Photos, then "Save Flattened" to update a photo straight back into Apple Photos (100% reliably so far). Hopefully you will have the same positive experience. Regards, Steve I have been doing the same thing to bypass the error from within Apple's Photos app. If I select a photo and then press Command+Return, it takes a moment to open in Affinity Photo, do my edits, then Select Save, and finally Command+W to close the window to return to Apple Photos where the photo now has my edits saved. Selecting Edit, then the "more" menu selecting to edit with Affinity Photo results in the error the majority of the time. It has been very few times it will not give the error. I have found that the error is more frequent when doing multiple edits, and/or edits that are more involved. This has been the only way I have found not to encounter the error. However, there have been random times (whether the file is Raw or not, large, small, etc.) that once I finished editing and returned to the photo in Apple Photos the edits did not hold and I had to do everything all over again. Just to let you all know, I have experienced this type of error for several years, not just with version 2. I had posted about this issue a long time ago when I was on an older Mac and OS. I have a newer Mac and OS and it still happens. Dan C 1 Quote In God's Harmony Link to comment Share on other sites More sharing options...
nv086 Posted June 23 Share Posted June 23 On 6/21/2024 at 12:36 PM, roddy said: However, there have been random times (whether the file is Raw or not, large, small, etc.) that once I finished editing and returned to the photo in Apple Photos the edits did not hold and I had to do everything all over again. It is this random failure with loss of work that makes Affinity pretty useless. Quote Link to comment Share on other sites More sharing options...
nv086 Posted June 23 Share Posted June 23 Btw I’ve seen no response to the suggestion of opening Photos from Affinity. Is this impractical? Quote Link to comment Share on other sites More sharing options...
Dan C Posted June 24 Share Posted June 24 12 hours ago, nv086 said: Btw I’ve seen no response to the suggestion of opening Photos from Affinity. Is this impractical? What do you mean by this please? Are you looking to Save/Export your finished document in Affinity directly to your Apple Photos library, or something else? Quote Link to comment Share on other sites More sharing options...
Jeff- Posted June 26 Share Posted June 26 I just started using Affinity Photos and was looking forward to using it as a plug-in for Apple Photos. But I, too, ran into the same problem mentioned at the start of this thread. I'm not interested in workarounds because they are always less efficient because, well, they are workarounds. I would very much like to see this issue fixed and would then be very happy to use Affinity Photo 2. Until then ... For what it's worth, I use: a Mac mini 2023, Apple M2, 24 GB, Sonoma 14.5 Affinity Photos 2 is version 2.5.3. Apple Photos version 9.0 (651.0.100) Quote Link to comment Share on other sites More sharing options...
Dan C Posted June 26 Share Posted June 26 Sorry to hear this @Jeff- & welcome to the Affinity Forums. I can confirm this bug is logged with our development team and I will be sure to update this log with your specs provided here now. Our sincerest apologies for any inconveniences caused due to this in the meantime. Quote Link to comment Share on other sites More sharing options...
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