Michou Posted July 16, 2023 Posted July 16, 2023 Hi, I just thought I should participate if using the Beta. It crashes when using the FX and about half the time when using the colour picker. Is it a know bug? With a solution perhaps? Quote
walt.farrell Posted July 16, 2023 Posted July 16, 2023 Welcome to the Serif Affinity forums. What OS? Which application(s)? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Pyanepsion Posted July 16, 2023 Posted July 16, 2023 Hello, @Michou, Is it possible for you to show the problem on a video, or possibly on a screen copy? Is it specific to a file or an effect? Quote 6 cœurs, 12 processus - Windows 11 pro - 4K - DirectX 12 - Suite universelle Affinity (Affinity Publisher, Affinity Designer, Affinity Photo). ███ Mais je vous le demande, peut-on imaginer une police sans sérifs ?
Staff Chris B Posted July 17, 2023 Staff Posted July 17, 2023 Please also check to see if you have any crash reports. They can be found here: Windows MSIX installer: %USERPROFILE%\.affinity\Photo\2.0 (Beta)\CrashReports\reports EXE installer: %appdata%\Affinity\Photo\2.0 (Beta)\CrashReports\reports macOS Open the Console app from Applications > Utilities. In the left hand panel click Crash Reports - you will see a list of Crash Reports. Find the relevant crash report - it should display the app's name in the Process Name column. Right click and select Reveal in Finder. Please send us the .crash file. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
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