roypalmer51 Posted July 14, 2023 Share Posted July 14, 2023 Every time I open v 2.04 it says an update to v 2.1.1 is available but v 2.04 crashes before anything can happen. I have looked for v 2.1.1 on the website but can not find it. Either it needs to be put up as an update on the web site or somehow v 2.04 needs to be able to access the proper update file by itself. Thanks Quote Link to comment Share on other sites More sharing options...
Pšenda Posted July 14, 2023 Share Posted July 14, 2023 Hello, it is not very sensible to list your email address as your forum name. https://store.serif.com/en-gb/update/universal-licence/ Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
v_kyr Posted July 14, 2023 Share Posted July 14, 2023 1 hour ago, roypalmer51 said: I have looked for v 2.1.1 on the website but can not find it. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted July 14, 2023 Staff Share Posted July 14, 2023 1 hour ago, Pšenda said: Hello, it is not very sensible to list your email address as your forum name. this has not been allowed for a loooong time. @roypalmer51 Welcome to the Serif Affinity forums As you will notice I have changed your forum username so does not look like an email address, I hope this is OK. For a couple of years this has not been allowed for new users, but as you technically joined more than 3 years ago your account preceded this change, so I have tweaked it for you. having not posted before this had not shown up. Dan C 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Chris87 Posted July 15, 2023 Share Posted July 15, 2023 I am also having a problem with the update. installs fine and then when I try to open the new version I get the error in the picture attached. I am still showing 2.04 versions Quote Link to comment Share on other sites More sharing options...
Pšenda Posted July 15, 2023 Share Posted July 15, 2023 Try MSI/EXE version. Chris87 1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Chris87 Posted July 15, 2023 Share Posted July 15, 2023 1 minute ago, Pšenda said: Try MSI/EXE version. Errgh I had to this before I think just to get the program to work. I'll try it now Quote Link to comment Share on other sites More sharing options...
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