Consistent crashing when trying to export a file

[jp.ptn]

Hello,

As the title says, Affinity Photo immediately crashes every single time I try to open the attached file.

- I'm using AP 2.1.1 (AS) on mac OS 13.4.1 (M1 Max). 
- Happens consistently on this file, but not on new files.
- I tried with both hardware acceleration on and off, crashes either way
- No unusual hardware connected (MB Pro 14", only the charger's connected)
- The file I'm working on was a AP v1 file, which I opened with AP v2.
- It crashes even if I flatten the document first.

Honestly, it's the second time I use AP v2 for work, and it's the second time it has consistent hard crashes doing something fundamental. Before, it was crashing when opening the PDF file I had to base my work on. Now, it's crashing when I try to export my work to PDF, the most basic feature to have it printed. The crashes are bad enough, but not seeing any kind of exception handling to prevent the whole app from going down is extremely disappointing, at this point.

EDIT: and to add insult to injury, uploading large files isn't working. Even reporting bugs is exhausting…
https://www.dropbox.com/s/k06h4ck5195cid1/aphoto_file.zip?dl=0

Affinity Photo 2 Affinity Store-2023-07-09-160827.ips

[jp.ptn]

Changing ICC Profile fixed the issue. Still, users shouldn't have to try and make sense out of crash reports in order to get basic functions to work.

[stokerg]

Hi @jp.ptn,

I've been able to export to PDF using the PDF for Print Preset.  Can you let me know your PDF export settings, so I can try with those?

 

[jp.ptn]

Hello @stokerg,

First of all, sorry for the late reply.
It crashes immediately after clicking on the "Export…" menu item, from the Photo persona, so I never even get the chance to set the PDF options. 

Also, I just tried it on a different machine (i5 iMac 27") and the behavior was exactly the same.

Are you exporting to PDF through a different process? If you are, I can try to follow the same steps you did to see if it still crashes on my end.