Nikolaus2001at Posted July 5, 2023 Posted July 5, 2023 Hello community, Affinity Photo (2.1.1 on a Windows 11 PC) asks at every program start if the automatic transfer of crash reports should be activated, although the corresponding menu item in the settings is not checked. Is this only the case for me? What can I do to stop this behavior?
walt.farrell Posted July 5, 2023 Posted July 5, 2023 2 hours ago, Nikolaus2001at said: What can I do to stop this behavior? Welcome to the Serif Affinity forums. Did you install using the MSIX installer, or the EXE installer? Are you closing the application successfully, or is it crashing? Settings changes (and, I think, responses to prompts like that) are only saved in my experience when the application closes successfully. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Nikolaus2001at Posted July 6, 2023 Author Posted July 6, 2023 17 hours ago, walt.farrell said: Welcome to the Serif Affinity forums. Did you install using the MSIX installer, or the EXE installer? the installation was done with the MSIX installer. I uninstalled Affinity Photo today, restarted the computer cleanly and installed it with the EXE installer. I could have saved that, because Affinity still asks from the first program start if I want to send the crash reports. Are you closing the application successfully, or is it crashing? Settings changes (and, I think, responses to prompts like that) are only saved in my experience when the application closes successfully. I can easily close the application after use, without crashes. walt.farrell 1
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