pela Posted July 5, 2023 Share Posted July 5, 2023 Hi I am in a Mac. This morning I was working in affinity designer looking for a font for a logo and the program froze the dial start working I was going to leave it because I don't remember press save in the last 10 mint. I wait and nothing so I force quit. I try to reopen and stays in the first square screen never opens just keep trying to no avail. Mac OS ventura 13.4.1 I try restarting. I think I will have to uninstall and try again but will be the first time ever that happens to me. Quote Link to comment Share on other sites More sharing options...
v_kyr Posted July 5, 2023 Share Posted July 5, 2023 Did you already tried to launch the Affinity app with hold down the CTRL key whilst the app launches? You should see with chance the Clear User Data dialog appearing where you can try with just checked "Don't Restore Window and Documents", as your previous forced quit probably left a written autosave file/doc in an undetermined state. The Clear User Data dialog looks like this, where you can enable/disable certain reset settings ... If the above said doesn't work, then try to uninstall (...ideally also by manually removing the last timestamp indicated autosave file and some other ADe left overs) and reinstall the software. pela and stokerg 2 Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
pela Posted July 6, 2023 Author Share Posted July 6, 2023 Thank you that work. I been out all day and this answer was what I needed to keep working! Cheers :)) Quote Link to comment Share on other sites More sharing options...
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