SP83 Posted June 25, 2023 Posted June 25, 2023 Hello everyone, I've recently had the problem with V1 that RAW files have a purple background on the pictures. Does somebody has any idea? Thank you in advance and have a nice evening! Best regards Stephan
walt.farrell Posted June 25, 2023 Posted June 25, 2023 Welcome to the Serif Affinity forums. What kind of RAW files, from what kind of camera? Can you share one of them with us, by uploading it here? Also, are your Develop Assistant settings set to use the Serif RAW engine, or the Apple RAW engine, for processing RAW images? SP83 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
SP83 Posted June 25, 2023 Author Posted June 25, 2023 This is a Canon CR3 raw image shot with a Canon EOS R8.
walt.farrell Posted June 25, 2023 Posted June 25, 2023 28 minutes ago, SP83 said: This is a Canon CR3 raw image shot with a Canon EOS R8. Thanks. The EOS R8 is not a supported camera, at least if you're using the Serif RAW engine, which may explain what you're seeing. I don't recall if it's supported yet by Apple. Edit: Sorry, that's the V2 list, but it will be a superset of the V1 list, so V1 won't support it, either. Here's the V1 list: https://forum.affinity.serif.com/index.php?/topic/73699-faq-list-of-supported-raw-cameras-110x-for-desktop-lens-correction-list/ SP83 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
SP83 Posted June 25, 2023 Author Posted June 25, 2023 Vor 2 Minuten sagte walt.farrell: Danke. Die EOS R8 ist keine unterstützte Kamera, zumindest wenn Sie die Serif RAW-Engine verwenden, was erklären kann, was Sie sehen. Ich kann mich nicht erinnern, ob es noch von Apple unterstützt wird. OK, thanks for your help! I'll probably deal with V2 then.
walt.farrell Posted June 25, 2023 Posted June 25, 2023 1 minute ago, SP83 said: OK, thanks for your help! I'll probably deal with V2 then. V2 may have the same issue, since neither supports that camera. There is a 30-day trial of V2 if you want to check. SP83 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Hangman Posted June 25, 2023 Posted June 25, 2023 Hi @SP83, This is a known bug in V1 as Canon EOS R8 wasn't supported then. However, on the LibRaw page is the following comment… Question Do you have any idea when the software will get full [insert camera make/model here] support? Reply If our RawDigger announced on our blog https://www.rawdigger.com/news supports the camera/format, it's because LibRaw supports it. Looking at the RawDigger site shows this, suggesting Canon EOS R8 support was added on February 5th, 2023 and having checked Canon EOS R8 Raw files seem to open without issue in V2 of Affinity Photo... walt.farrell and SP83 2 Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
SP83 Posted June 25, 2023 Author Posted June 25, 2023 Thank you everyone for the replies. I just downloaded the trial version of the V2. It works with that, I will buy the full version after the test. Thanks again! walt.farrell and Hangman 2
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