Echow Posted June 25, 2023 Share Posted June 25, 2023 When portrait-oriented photos are brought in from A7IV, Affinity Photo reads opens it as if it were in landscape orientation, but keeps the rotation. So the bottom gets cropped off, and the right of the image gets a duplicate from the left of the image. The HEIF attached was created by an A7IV. The attached JPEG is an export after being opened opened in Affinity Photo 2 on Mac OS in version 2.1.1 with only a LUT applied. A4C03128.HIF Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted June 26, 2023 Staff Share Posted June 26, 2023 @EchowWelcome to the forums. Just to confirm the .HIF you attached is the original file from camera? Would you be able to also provide one that is taken in landscape just so I may confirm in testing. As I can then log the issue with the developers. Quote Link to comment Share on other sites More sharing options...
Hangman Posted June 27, 2023 Share Posted June 27, 2023 Hi @Lee D, FWIW, it opens using the correct orientation Pixelmator Pro, Apple Preview and every other app I've tried that supports the file format. Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Echow Posted June 28, 2023 Author Share Posted June 28, 2023 On 6/26/2023 at 6:28 AM, Lee D said: @EchowWelcome to the forums. Just to confirm the .HIF you attached is the original file from camera? Yes. The HEIF is straight from camera. 3126 is one taken in landscape moments apart and does open correctly. The low contrast is due to the S-Log 3 picture profile. 0097 and 6765 are more examples of portrait that also open in landscape with duplicated overscan. It might be relevant that the A7IV (ILCE-7M4) is on firmware version 2.0, but like Hangman said, the HEIF images open in the correct orientation in everything else. A4C03126.HIF A4C06765.HIF A4C00097.HIF Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted June 28, 2023 Staff Share Posted June 28, 2023 @EchowThank you for the other files, I've now logged this with our developers to look into further. Quote Link to comment Share on other sites More sharing options...
ronnyb Posted August 27 Share Posted August 27 Still not resolved for Sony A7Cii........ Quote 2021 16” Macbook Pro w/ M1 Max 10c cpu /24c gpu, 32 GB RAM, 1TB SSD, Sonoma 14.4.1 2018 11" iPad Pro w/ A12X cpu/gpu, 256 GB, iPadOS 17 Link to comment Share on other sites More sharing options...
spinstartshere Posted September 7 Share Posted September 7 On 8/28/2024 at 12:31 AM, ronnyb said: Still not resolved for Sony A7Cii........ Indeed. I also own an A7 IV and I'm also still encountering this issue now. Is there any news on if it will be fixed? ronnyb 1 Quote Link to comment Share on other sites More sharing options...
ronnyb Posted September 9 Share Posted September 9 On 9/7/2024 at 2:23 PM, spinstartshere said: Indeed. I also own an A7 IV and I'm also still encountering this issue now. Is there any news on if it will be fixed? I don’t want to see any new features in future updates until basic bugs like these are resolved…. It’s not like Sony is some obscure camera brand……. 🤷♂️ Quote 2021 16” Macbook Pro w/ M1 Max 10c cpu /24c gpu, 32 GB RAM, 1TB SSD, Sonoma 14.4.1 2018 11" iPad Pro w/ A12X cpu/gpu, 256 GB, iPadOS 17 Link to comment Share on other sites More sharing options...
carl123 Posted September 9 Share Posted September 9 12 minutes ago, ronnyb said: I don’t want to see any new features in future updates until basic bugs like these are resolved Alas, there are certain new features that some users are desperately waiting for and having to wait for them until all "basic bugs" are fixed would seem a tad disrespectful to them. Better to have a mixture of new features and bug fixes rolling out on a regular cycle to keep "everyone" happy. Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
ronnyb Posted September 10 Share Posted September 10 15 hours ago, carl123 said: Alas, there are certain new features that some users are desperately waiting for and having to wait for them until all "basic bugs" are fixed would seem a tad disrespectful to them. Better to have a mixture of new features and bug fixes rolling out on a regular cycle to keep "everyone" happy. Never a good idea to build on shaky foundation.... Quote 2021 16” Macbook Pro w/ M1 Max 10c cpu /24c gpu, 32 GB RAM, 1TB SSD, Sonoma 14.4.1 2018 11" iPad Pro w/ A12X cpu/gpu, 256 GB, iPadOS 17 Link to comment Share on other sites More sharing options...
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