Phil Vetra Posted June 20, 2023 Posted June 20, 2023 Now I get this window asking to log in. Then I do and then it asks me to try latter. I try but nothing happens! I tried an reinstall but nothing changes. Grrr So what to do next? I was also using Topaz AI and trying to save a photo at the time. <Image removed to protect personal email address> Quote
Staff Chris B Posted June 20, 2023 Staff Posted June 20, 2023 2.1.0.1732 is an old version. I had this message (if memory serves) when I had a version mismatch. Try uninstalling any old beta apps and downloading the newest ones. Phil Vetra 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
walt.farrell Posted June 20, 2023 Posted June 20, 2023 You might also want to obscure the email address in your screenshot. Exposing it here risks getting more spam, and hurts your account security since the (normally unknown) email address is one of the authentication factors, now. Phil Vetra and Chris B 2 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Phil Vetra Posted June 20, 2023 Author Posted June 20, 2023 Here is a re-post of the screen that came up. I uninstalled the Beta that I had and re-installed and updated...all works now. Problem solved! Thank You Quote
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