NMB Posted June 17, 2023 Share Posted June 17, 2023 Does not open files already created 2 weeks ago ... This is what I get and then I have to Force Quit the application. Quote Link to comment Share on other sites More sharing options...
Hangman Posted June 17, 2023 Share Posted June 17, 2023 Hi @NMB, Are you able to upload one of the Designer files that you're experiencing issues with so we can take a look at what might be causing the problem? If you'd prefer not to upload your file/s to the public forum you can reply to this post requesting a private Dropbox link to upload your files to so someone from the moderation or development team can take a look and report back. Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
NMB Posted June 17, 2023 Author Share Posted June 17, 2023 It was created June 2, 2023, when I open it just says 'loading', when I try to quit, it says I have to wait for the file to load. 1 FB BR Viennas with prices.afdesign 1 IG BR Viennas.afdesign Quote Link to comment Share on other sites More sharing options...
Hangman Posted June 17, 2023 Share Posted June 17, 2023 Hi @NMB, The good news is that both files open instantly for me so the files are fine... A couple of things to try, one at a time with Designer initially closed... Delete the mru.dat file located here /Users/username/Library/Application Support/Affinity Designer 2/mru.dat and then see if your files open. Do a factory reset of Designer by holding the Ctrl key while launching Designer. When you see the Clear User Data screen with the first three options checked, click the Clear button, then let Designer launch and then see if you can open your files. Let us know whether either of these options makes any difference and if they allow you to open your files. Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
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