Jump to content

Recommended Posts

Posted (edited)

The problem started originally in Publisher only and I could find no reason or setting to change behaviour.
As it became annoying I uninstalled all three (Publisher, Designer and Photo) and cleaned out all traces I could locate in the system files.
In case of a glitch in my software I download all software freshly, before reinstalling the full suite.

The problem did not disappear and is now evident in all three programs every time they are RESTARTED:

AF Publisher:

  • crtl+O  opens Document folder, not last folder opened.
  • crtl+shift+alt+S (export) defaults to Document folder, not last used
  • click Image Place tool icon, opens system 32 folder, from then on it defaults to last folder opened.

 

AF Designer:

  • crtl+O  opens System 32 folder, not the last folder used
  • Image Place tool - defaults to system 32 folder, then ok after navigating to correct folder
  • crtl+shift+alt+S (export) defaults to Document folder, not last used

 

AF Photo:

  • Crtl O  opens system 32 folder, then ok after navigating to correct folder
  • If you open a Recent image first and later use crtl-O to open another image the system 32 is opened.
  • crtl+shift+alt+S (export) defaults to Document folder, not the last used folder.

Windows 10 Home version 22H2 64bit

I hope these details reach the right people as I should like the behaviour corrected or at least a guide to which settings could be the cause. There are no problems with other software I use.

Thanks,

Ben

9/5/2023 Update:
Have reinstalled using msix files. This made no difference.
Is this being reviewed by experienced Serif staff so some logical explanations may be forthcoming?

 

Edited by BenVang
Additional information.
Posted

Are you using the applications installed by the MSIX or EXE installers?

Note: Also discussed as a bug, about a month ago: 

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
14 hours ago, walt.farrell said:

Are you using the applications installed by the MSIX or EXE installers?

Note: Also discussed as a bug, about a month ago: 

 

I am using .exe files download from my account with Serif. I always purchase software directly from them.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.