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How do I go back a version?


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Hi

Apologies if this is on the wrong sub-sub-sub forum.

Please can you tell me how to uninstall an update and go back to V2.0?

Either that, or can you help me export my pngs with transparent backgrounds instead of white ones?  

This is the default png export setting with a nice transparent background. 

image.png.edf13293efd770dcf4fd70ee47818ec0.png

And this is what happens when I try to modify any of the settings.

image.png.2fe2fb8e3fd8dc8d9aa419160d9655d9.png

The background has gone opaque.

These are my preferred settings and worked perfectly in V2.0.  That's why I want to go back to it if I can.

Thanks for any help.

Sue

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  • Staff

This is an issue we are aware on and it's currently with our developers. 

You can download the previous build using this link, this one is for Designer for Windows. If you have Publisher or Photo, just modify the app name on the link.

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  • 3 weeks later...
  • Staff

The issue "PNG with Selection Only shows white background after toggling Embed ICC profiles" (REF: AFP-6164) has been fixed by the developers in internal build "2.1.1.1847".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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