Photo 2.1.0 crashed selecting gradient color

[AlainP]

Working on a new file with only one element, I used the "Gradient Tool", and as soon as I select a color in the right color panel Photo crashes. 

I have attached the Crash Report. It crashes each and every time I repeat the same steps.

206f300d-fe8a-4ba3-ba07-748e818242ce.dmp

[Lee D]

@AlainP Can you do a screen recording for me, just so I know your workflow, even if it's just a few steps.

Can you also try the following, just in case.

Try resetting the app to default settings, hold down CTRL and open. When the prompt appears, release the key and click Clear. If this fails try opening the apps Preferences/Settings > Performance and turning off Hardware Acceleration. 

[AlainP]

Hardware Acceleration does not change anything.

I have attached the video. 
This morning after Photo crashed, an error message appeared when I tried to restart Photo. After a few tries it started and I recorded the crash. I never saw that message before.

Thanks.

EDIT: More testing... it happens only if I double click on the color (the round icon).

The error message seems to be related to a module ACDC Luxea recorder uses. If I stop it in Task Manage it seems to fix this popup error message.

[Return]

Following your steps I cannot recreate the issue on 2.1 release version on windows11.
Double clicking gives me the extended color chooser.
ah, you found a thirdparty app that is conflicting.

[AlainP]

I can't think of any third party app. 

I am quite sure I've seen the same behavior in the beta version. but I didn't use it much.

[MEB]

Hi @AlainP,
This is most likely caused by a custom DPI setting in Display Settings > Display. Please turn off custom DPI and check if the problem goes away. Let me know if it sorts this out. Thanks.

[AlainP]

Hi @MEB

You were right (once more), the Custom DPI setting was the culprit. Once disabled Photo works fine.

Thanks a lot.