Designer crashing when opening EPS file

[marksmart]

I have the same issue when trying to open an EPS file.

I am also using Windows 11 Pro (version 10.0.22621).

I also disabled OpenCL but it had no effect.

There is no crash report being generated for Designer 2.0 (version 2.1.0.1799).

[MOD edit] - split from:

 

[stokerg]

Hi @marksmartand Welcome to the Forums,

Could you upload the EPS file to our Dropbox: https://www.dropbox.com/request/ZSozXwCOkIIT2HnLC2AZ or attach it here and I'll see if I can replicate the crash.

[marksmart]

1 minute ago, stokerg said:

Hi @marksmartand Welcome to the Forums,

Could you upload the EPS file to our Dropbox: https://www.dropbox.com/request/ZSozXwCOkIIT2HnLC2AZ or attach it here and I'll see if I can replicate the crash.

See attached.

7.eps

[stokerg]

Hi @marksmart,

I'm not getting a crash here and I've tried that EPS file on 3 different Windows 11 PCs.

When you get the crash, is Windows going to a blue screen or is Affinity just closing?

[marksmart]

Hi @stokerg

Affinity is closing.

[stokerg]

Hi @marksmart,

Is this the only file you have trouble opening or does Affinity also crash when trying to open any file?

I've re-exported the SVG from Affinity and attached it, are you able to open that version of the file?

Re-exported 7.svg

[marksmart]

Hi @stokerg

Yes, I can open the SVG file what is the issue with EPS files?

[stokerg]

Hi @marksmart,

Whoops, thats my mistake.  I'd gotten my file extensions mixed up.  Re-exported eps attached to this reply.

Re-exported 7.eps

[marksmart]

Hi @stokerg

Yes, I can open your exported EPS file.

[marksmart]

Hi @stokerg

I have discovered the cause of the issue.

Apparently Affinity Designer 2 has a problem with opening an EPS file from my PC Google Drive.

When I copy the file to my PC Desktop, Designer can open the EPS file from there.