Color chooser crashes Designer 2.1.0

[Tomasz Grzechnik]

Hi,

After update from 2.04 to 2.1 color chooser stop working, when I click, Designer suddenly closes.
I try to uninstall version 2.1, and check it in 2.04 - works without problems!!!
It happens ONLY when I click circle with color choose in right menu.
 

Windows 10 Home 22H2/32GB RAM /AMD Ryzen 7 5800X 8-Core/Nvidia GeForce GTX 960

 

[MEB]

Hi @Tomasz Grzechnik,
Welcome to Affinity Forums
Just to double-check: are you right-clicking a layer in the Layers panel to set a tag colour for that layer or doing something else? This is working fine for me here.
If you are talking about something else do you mind recording a video for us please? Maybe I'm misunderstanding something. Thank you.

[Tomasz Grzechnik]

I try to attach screenshot, but  I recive error:

Sorry, an unknown server error occurred when uploading this file.

(Error code: -200)

 

Regarding to error: I try to LEFT click in COLOR panel (Right Top above Layers) icon with 2 wheels where you can select color to fill and stroke.

After click Designer disapering wihout any information.

 

Trangle with color below - works normal, Hex codes too. For example when I make rectalngle, below menu on left side you have Fiil and Stroke - there everything works.

 

 

 

[Destrosvet]

On 5/23/2023 at 9:43 AM, Tomasz Grzechnik said:

 

Hi,

After update from 2.04 to 2.1 color chooser stop working, when I click, Designer suddenly closes.
I try to uninstall version 2.1, and check it in 2.04 - works without problems!!!
It happens ONLY when I click circle with color choose in right menu.
 

Windows 10 Home 22H2/32GB RAM /AMD Ryzen 7 5800X 8-Core/Nvidia GeForce GTX 960

 

Exact same problem here.

[MEB]

Thanks @Tomasz Grzechnik, @Destrosvet,
Are you using a custom DPI scale in System > Display settings?
If so turn off custom scaling, sign out and check if all works fine.
Let me know ifit sorts out the issue. Thanks.

[Tomasz Grzechnik]

Hi @MEB, are you magican?
What does screen scaling have to do with color chooser?
Yes, I have 4K monitor, and in system I had custom DPI scaling. When I set to standard scaling and after logout in Designer Color chooser works normal!!!

Thanks a lot!!!

 

[MEB]

Thanks for let me know. Custom scaling affects the rendering of the UI.
This is already logged with development. Thanks for reporting it.

[Serif Info Bot]

The issue "Crash double-clicking colour swatch with custom Windows scaling" (REF: AFP-5811) has been fixed by the developers in internal build "2.2.0.1857".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.