Clau_S Posted May 21, 2023 Share Posted May 21, 2023 Even though Reveal is enabled, the portion of the image outside the canvas is not revealed when Crop tool is active. - Affinity Photo 2.10 (and earlier) on 6th gen iPad Crop reveal iPad.mp4 Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted May 22, 2023 Staff Share Posted May 22, 2023 Hi @Clau_S, Thanks for your report! I can confirm that I have been able to replicate this issue here and I have logged it with our devs to be resolved in a future update. I hope this helps Clau_S 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Jose.rios Posted October 9, 2023 Share Posted October 9, 2023 This wrong behavior stills happening on the public version 2.2.0 and even on the Beta version 2.2.1 Please solve it, it really frustrating trying to return or see the rest of pixels that are cropped! Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted October 9, 2023 Staff Share Posted October 9, 2023 Thanks for letting us know @Jose.rios & I'm sorry to hear this. I have updated our bug report and 'bumped' this issue with our development team to bring it to their attention once again! I hope this helps Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Jose.rios Posted October 9, 2023 Share Posted October 9, 2023 Thanks Dan!! Quote Link to comment Share on other sites More sharing options...
Jose.rios Posted November 19, 2023 Share Posted November 19, 2023 Hello @Dan C on Beta 2.3.0 still missing this function. take a look. RPReplay_Final1700370532.mp4 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 19, 2023 Share Posted November 19, 2023 6 hours ago, Jose.rios said: on Beta 2.3.0 still missing this function. They know the bug hasn't been fixed. If it had been marked as fixed there would be a post from Serif Info Bot here telling us what build of the application fixed it. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Jose.rios Posted November 19, 2023 Share Posted November 19, 2023 Thanks @walt.farrell just to ensure this error is not solved for everyone who may juts wondering. Quote Link to comment Share on other sites More sharing options...
Jose.rios Posted February 24 Share Posted February 24 Hello again guys. @Dan C this big stills present on version 2.3.12. From my stand point of view this a basic requirement that should be fixed. Don’t you think? Like a customer I really don’t feel heard to be honest. 🙊 Quote Link to comment Share on other sites More sharing options...
Bit Disappointed Posted February 25 Share Posted February 25 3 hours ago, Jose.rios said: Hello again guys. @Dan C this big stills present on version 2.3.12. From my stand point of view this a basic requirement that should be fixed. Don’t you think? Like a customer I really don’t feel heard to be honest. 🙊 As a customer with considerable experience in prioritizing similar tasks, I wholeheartedly agree with your assessment that this bug needs to be addressed as soon as possible. It is evidently related to one of the most frequently used functionalities in photo editing software, namely image cropping, which is also true for Apple's own iOS photo app. Therefore, it baffles me how Serif Software does not deem it necessary to fix this bug with the utmost urgency. Therefore, I also understand why you feel unheard as a customer. Such experiences affect both the company's and the product's image, something I am very aware of in my own work. There are many layers and focused efforts involved in prioritization, but it is a better investment than a tarnished reputation or outright customer loss. Just now, I opened Affinity Photo for a very rare occasion to verify, and I can confirm that the error still persists in the retail version of Affinity Photo on an iPad Pro. Quote Experienced Quality Assurance Manager - I strive for excellence in complex professional illustrations through efficient workflows in modern applications, supporting me in achieving my and my colleagues' goals through the most achievable usability and contemporary, easy-to-use user interfaces. Link to comment Share on other sites More sharing options...
Staff Dan C Posted February 26 Staff Share Posted February 26 I'm very sorry to hear you feel this way, I certainly understand. I can confirm that I've 'bumped' this issue once again with our team, however I have also escalated this to my manager - who will be raising this further with the development and management teams. I hope to see this issue fixed shortly in an upcoming beta. kartoffeltree 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Jose.rios Posted February 26 Share Posted February 26 4 hours ago, Dan C said: I'm very sorry to hear you feel this way, I certainly understand. I can confirm that I've 'bumped' this issue once again with our team, however I have also escalated this to my manager - who will be raising this further with the development and management teams. I hope to see this issue fixed shortly in an upcoming beta. Many thanks for your attention and support. Quote Link to comment Share on other sites More sharing options...
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