s4ndm4n2006 Posted May 12, 2023 Posted May 12, 2023 I have a file that i cannot figure out what is keeping it from exporting. So far I've looked through the forums and tried changing the dpi in case it was too large (was originally 600dpi, changed to 300), I've rasterized all groups and layers to see if it had to do with that. I do not see any description of the error beyond "unable to export" or something to that effect. No details so I have no idea. I can attach the file but it has some nudity (warning, bare breasts). Please help! Summer.afdesign Quote
PaulEC Posted May 12, 2023 Posted May 12, 2023 I wonder if the problem could be the location you are trying to save to, rather than the file itself. Try saving it to your desktop. Quote Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 : Windows 11 Home Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad "Beware of false knowledge, it is more dangerous than ignorance." (GBS)
R C-R Posted May 12, 2023 Posted May 12, 2023 It seems this file was created with the 2.1.x beta of AD -- if I try to open it in v2.0.4 I get the 'unsupported features, can't open' warning. If that is correct, please include that info in your posts (& maybe post to the appropriate beta section). Anyway, I did not have any problems exporting using beta version 2.1.0.1769 on my Mac but I have not tried it with the newer beta which I am installing now. EDIT: Just installed 2.1.0.1790 & using it also exports to PDF fine. What export settings are you using? OMG, I'm an idiot!. I was exporting to PDF, not PSD! I'll have to retest to see what I get when trying PSD.... Quote All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
s4ndm4n2006 Posted May 12, 2023 Author Posted May 12, 2023 I am pretty sure it's not the save location as just to test i went into one of the other files i had created in designer and exported to psd. Actually have been doing that awhile now with many files back and forth between clip studio and affinity. i'll try that just in case though. 16 minutes ago, PaulEC said: I wonder if the problem could be the location you are trying to save to, rather than the file itself. Try saving it to your desktop. Quote
s4ndm4n2006 Posted May 12, 2023 Author Posted May 12, 2023 15 minutes ago, R C-R said: It seems this file was created with the 2.1.x beta of AD -- if I try to open it in v2.0.4 I get the 'unsupported features, can't open' warning. If that is correct, please include that info in your posts (& maybe post to the appropriate beta section). Anyway, I did not have any problems exporting using beta version 2.1.0.1769 on my Mac but I have not tried it with the newer beta which I am installing now. EDIT: Just installed 2.1.0.1790 & using it also exports to PDF fine. What export settings are you using? Initially i just used whatever was default - I think "preserve accuracy" was what it was set at and bicubic? I'll paste a screenshot of the settings Quote
s4ndm4n2006 Posted May 12, 2023 Author Posted May 12, 2023 https://jmp.sh/cocZlaUk settings for export. pretty sure that's what I used for all my other exported files to psd that worked. I'm going to try to copy the stuff into a new file and try again but i'm really baffled as to why you're able to do it and i can't. Quote
R C-R Posted May 12, 2023 Posted May 12, 2023 3 minutes ago, s4ndm4n2006 said: https://jmp.sh/cocZlaUk settings for export. Please just post the screenshot directly to the topic because many of us, myself included, are leery about opening an unknown URL. Anyway, I just tried exporting to PSD & got an 'unknown error' warning, so the export settings probably don't matter, & it is likely this is a bug in this beta which should be discussed in the beta section, not here, whether or not it also applies to the current 2.0.4 version. Quote All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
R C-R Posted May 12, 2023 Posted May 12, 2023 8 minutes ago, s4ndm4n2006 said: but i'm really baffled as to why you're able to do it and i can't. Please see my edit above -- I was exporting to the wrong format. Sorry about that. Quote All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
s4ndm4n2006 Posted May 12, 2023 Author Posted May 12, 2023 7 minutes ago, R C-R said: Please see my edit above -- I was exporting to the wrong format. Sorry about that. Thanks for looking into it. I did manage to figure it out, but I am not sure why. I created one of the layers with a block of color and lettering. for whatever reason, I noticed it just seemed weird, couldn't scale it or anything. Taking a wild stab at it, i deleted the offending layer and it exported fine. also related to the beta, I didn't see any beta forums readily apparent but I'll look again. Thanks again Quote
R C-R Posted May 12, 2023 Posted May 12, 2023 6 minutes ago, s4ndm4n2006 said: also related to the beta, I didn't see any beta forums readily apparent but I'll look again. Go to https://forum.affinity.serif.com & scroll down. Quote All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
s4ndm4n2006 Posted May 12, 2023 Author Posted May 12, 2023 1 hour ago, R C-R said: Go to https://forum.affinity.serif.com & scroll down. thanks! Quote
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