ehrichweiss Posted May 8, 2023 Posted May 8, 2023 (edited) Before anyone starts, YES, I know V2 is the most recent but one of my machines is Win8 and I don't feel like upgrading it or losing compatibility with my Win10 machine. I have tried to find my product key/license(I purchased through the Affinity website) and apparently the "download Universal License" button on my account doesn't actually work. I swore I already had downloaded it for my Win8 machine but if so then I can't find it. I thought I had signed into my account on my Win8 machine but I don't seem to get this option with Win10 as it is grayed out. Any help appreciated. Eric Edited May 8, 2023 by ehrichweiss Quote
walt.farrell Posted May 8, 2023 Posted May 8, 2023 Welcome to the Serif Affinity forums. V1 and V2 are separate products, and require separate license purchases. If you have purchased a V1 license for one of the Affinity applications, from the Affinity Store, you'll find the download and the license info at https://affinity.store/account/downloads Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
ehrichweiss Posted May 8, 2023 Author Posted May 8, 2023 (edited) That's weird because on my Win8 machine I seem(not 100% sure as it's been a couple weeks and I've had a lot of distractions since then) to have registered it with my V2 license without issue, and I think it allowed me to just login to my account. I mean, when I go to that machine it says it's registered to me and lets me go to my account on the site. I'm not certain how that came to be but that's definitely what I'm seeing. Edited May 8, 2023 by ehrichweiss attached image Quote
walt.farrell Posted May 8, 2023 Posted May 8, 2023 You can't register V1 with a V2 license, and you can't run V2 on a Win 8 machine. Please recheck. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
ehrichweiss Posted May 8, 2023 Author Posted May 8, 2023 (edited) I just posted(in my previous message) the "my account" portion of Publisher where I have v1.10.6 installed...so it's SOMEHOW possible. Edited May 8, 2023 by ehrichweiss Quote
Staff StevenS Posted May 9, 2023 Staff Posted May 9, 2023 Hi @ehrichweiss, What you believe you are seeing in your image or what you believe has happened is not actually what has happened. Your image shows that you have installed Affinity Publisher 1 and registered it to your Affinity Store account. Your image does not show any reference to V2 or any reference to a V2 licence being used. The details on your Affinity Store account reflect the same. On the positive side, everything appears to be working for you as it should be. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
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