Kyron Darkfire Posted May 4, 2023 Share Posted May 4, 2023 I created an afphoto file yesterday and saved it. Today it get an error, when trying to open. "Datei scheint beschädigt zu sein" (File seems to be corrupted/damaged). I have Affinity Photo 2.0.4 running on Windows 10. Thumbnail in the Folder still shows the expected image, but it will not open in Affinity Photo anymore. I'm sure, I saved the latest version, but it might have been still open and the program running, when I shut down the computer (unsure about that) Any ideas? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted May 4, 2023 Share Posted May 4, 2023 Can you share the file here, for us to examine? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.6.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.6.1 Link to comment Share on other sites More sharing options...
Staff DWright Posted May 4, 2023 Staff Share Posted May 4, 2023 If you can send me a copy of the file using the Dropbox link below I can see if it can be recovered https://www.dropbox.com/request/BYmMiLMmJ1swTV3eeyvC Quote Link to comment Share on other sites More sharing options...
Kyron Darkfire Posted May 4, 2023 Author Share Posted May 4, 2023 here is the file: https://darkfire.ddnss.de/s/AAcrXRrmEpXeo3z But I would be curious as well: How can this happen and how to restore it? Quote Link to comment Share on other sites More sharing options...
Pšenda Posted May 4, 2023 Share Posted May 4, 2023 4 hours ago, Kyron Darkfire said: here is the file Why don't you upload the file directly to the forum so that users who want to help can easily download it. Not everyone is willing to click on weird links. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Kyron Darkfire Posted May 4, 2023 Author Share Posted May 4, 2023 3 hours ago, Pšenda said: Why don't you upload the file directly to the forum so that users who want to help can easily download it. Not everyone is willing to click on weird links. Done Quote Link to comment Share on other sites More sharing options...
R C-R Posted May 4, 2023 Share Posted May 4, 2023 1 hour ago, Kyron Darkfire said: Done Where? All I see is your link to some other site. Quote All 3 1.10.8, & all 3 V2.5.3 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Kyron Darkfire Posted May 5, 2023 Author Share Posted May 5, 2023 7 hours ago, R C-R said: Where? All I see is your link to some other site. IMG_1251.afphoto Quote Link to comment Share on other sites More sharing options...
cutout3 Posted May 5, 2023 Share Posted May 5, 2023 23 hours ago, Kyron Darkfire said: I created an afphoto file yesterday and saved it. Today it get an error, when trying to open. "Datei scheint beschädigt zu sein" (File seems to be corrupted/damaged). I have Affinity Photo 2.0.4 running on Windows 10. Thumbnail in the Folder still shows the expected image, but it will not open in Affinity Photo anymore. I'm sure, I saved the latest version, but it might have been still open and the program running, when I shut down the computer (unsure about that) Any ideas? 18 hours ago, DWright said: If you can send me a copy of the file using the Dropbox link below I can see if it can be recovered https://www.dropbox.com/request/BYmMiLMmJ1swTV3eeyvC I'd send it to DWright, above, and see what he can do. I did not open your like; I'll let others more knowledgeable do that. Did you save the file to afphoto only or did you make an another internal or external copy? Otherwise, bummer! Apparently, something similar happens to other folks as well. I guess there is some documented regularity? Was yours on V1 or V2? Here is a recent thread I read, and got involved with. Anyway, hope you get some answers. Please share them here, if you can. Quote Link to comment Share on other sites More sharing options...
Kyron Darkfire Posted May 5, 2023 Author Share Posted May 5, 2023 It was not really mutliple hours of work and I might be able to reproduce it. But I'm very curious about it. I'm sure I had saved it at some point successfully, without getting any error message. I just would like to know, if a problem might occur, when Affinity and the file is still open, when I shut down my computer (which I most likely did). I would like to avoid these problems, if possible. Quote Link to comment Share on other sites More sharing options...
carl123 Posted May 5, 2023 Share Posted May 5, 2023 @Kyron Where was the file located? Local internal drive USB attached drive NAS In the Cloud In a cloud synced local folder etc Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Kyron Darkfire Posted May 5, 2023 Author Share Posted May 5, 2023 It was on an USB attached HDD. Quote Link to comment Share on other sites More sharing options...
Pšenda Posted May 5, 2023 Share Posted May 5, 2023 33 minutes ago, Kyron Darkfire said: It was on an USB attached HDD. Unfortunately, another of the many cases of inappropriate use of Affinity applications, which are not yet designed to work seamlessly with external (not located directly in the PC) disks. If you don't want to lose your work, always save it on a local disk, and only back it up on an external/network/cloud (as recommended by Serif in the attached thread). cutout3 1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
cutout3 Posted May 5, 2023 Share Posted May 5, 2023 16 minutes ago, Pšenda said: If you don't want to lose your work, always save it on a local disk, and only back it up on an external/network/cloud (as recommended by Serif in the attached thread). I would like to read this. Where is the attached thread again? I don't see it. Thank you. Quote Link to comment Share on other sites More sharing options...
R C-R Posted May 5, 2023 Share Posted May 5, 2023 (edited) 8 hours ago, cutout3 said: I would like to read this. Where is the attached thread again? I don't see it. Thank you. Just click on the arrow at the top left right of the box showing "My work just went poof..." or search the forum on that if you do not see the box & its quote. Edited May 5, 2023 by R C-R Brain fart (thanks for the heads up, Alfred! cutout3 1 Quote All 3 1.10.8, & all 3 V2.5.3 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Alfred Posted May 5, 2023 Share Posted May 5, 2023 12 minutes ago, R C-R said: Just click on the arrow at the top left of the box It’s at the top right for me. cutout3 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Kyron Darkfire Posted May 5, 2023 Author Share Posted May 5, 2023 8 hours ago, Pšenda said: Unfortunately, another of the many cases of inappropriate use of Affinity applications, which are not yet designed to work seamlessly with external (not located directly in the PC) disks. If you don't want to lose your work, always save it on a local disk, and only back it up on an external/network/cloud (as recommended by Serif in the attached thread). Thank you. That was the information I was looking for. No external devices. Seems strange, but so be it. Pšenda 1 Quote Link to comment Share on other sites More sharing options...
R C-R Posted May 5, 2023 Share Posted May 5, 2023 2 hours ago, Alfred said: It’s at the top right for me. DOH! Of course, you are right about that! Alfred 1 Quote All 3 1.10.8, & all 3 V2.5.3 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
cutout3 Posted May 5, 2023 Share Posted May 5, 2023 13 hours ago, Pšenda said: If you don't want to lose your work, always save it on a local disk, and only back it up on an external/network/cloud (as recommended by Serif in the attached thread). 13 hours ago, cutout3 said: I would like to read this. Where is the attached thread again? I don't see it. Thank you. 7 hours ago, R C-R said: Just click on the arrow at the top left right of the box showing "My work just went poof..." or search the forum on that if you do not see the box & its quote. Good to know about the arrow at the top right. But that just took me the the already quoted post! I tried searching for the advice by Serif, but couldn't find anything. I searched for this: "save files to a local disk, or risk losing your work", and this: "If you don't want to lose your work, always save it on a local disk", and got no results. Any other suggestions? Am I looking for an article or post, written by Serif, advising not to merely save your files to an external disc/source? Maybe there is no such advice by Serif (should be if it is a problem!!!) and that is why I cannot find it? Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted May 5, 2023 Share Posted May 5, 2023 1 hour ago, cutout3 said: I searched for this: "save files to a local disk, or risk losing your work", and this: "If you don't want to lose your work, always save it on a local disk", and got no results. I searched for Local Disk cutout3 1 Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
cutout3 Posted May 5, 2023 Share Posted May 5, 2023 16 minutes ago, Old Bruce said: I searched for Local Disk Thank you Bruce! That helps. So if it is a problem, as others have mentioned, why doesn't Serif make this disclaimer a bit more prominent (as in, a lot)? Quote Link to comment Share on other sites More sharing options...
R C-R Posted May 5, 2023 Share Posted May 5, 2023 2 minutes ago, cutout3 said: So if it is a problem, as others have mentioned, why doesn't Serif make this disclaimer a bit more prominent (as in, a lot)? Many of us have wondered about that for years..... Pšenda and cutout3 1 1 Quote All 3 1.10.8, & all 3 V2.5.3 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Pšenda Posted May 6, 2023 Share Posted May 6, 2023 1 hour ago, R C-R said: Many of us have wondered about that for years..... Although I asked for a warning to be displayed before saving and working on external drives many years ago, in the end I do not believe that Serif will take such a measure. By doing so, he would admit that he is unable to solve this serious problem and that he does not know how to deal with it. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Pšenda Posted May 6, 2023 Share Posted May 6, 2023 2 hours ago, cutout3 said: I would like to read this. Where is the attached thread again? I don't see it. Thank you. cutout3 1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Pšenda Posted May 6, 2023 Share Posted May 6, 2023 3 hours ago, cutout3 said: I searched for this: "save files to a local disk, or risk losing your work", and this: "If you don't want to lose your work, always save it on a local disk", and got no results. Try Google search, gives more relevant results. https://www.google.com/search?q=save+files+to+a+local+disk%2C+or+risk+losing+your+work+site:forum.affinity.serif.com https://www.google.com/search?q=If+you+don't+want+to+lose+your+work%2C+always+save+it+on+a+local+disk+site:forum.affinity.serif.com cutout3 1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
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