joe_l Posted April 27, 2023 Posted April 27, 2023 Whatever I try, the Background Grey Level stays black, even after a complete reset. Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta
Staff Pauls Posted April 27, 2023 Staff Posted April 27, 2023 Can you confirm your graphics card make and model please Quote
joe_l Posted April 27, 2023 Author Posted April 27, 2023 Intel® UHD Graphics 630, Version 31.0.101.2114 Yes, there is a newer driver, but the problem occurs since .1781 Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta
MickRose Posted April 27, 2023 Posted April 27, 2023 Same here on all 3 programs Quote Windows 10 Pro, I5 3.3G PC 16G RAM
Staff Jon P Posted April 27, 2023 Staff Posted April 27, 2023 Thanks, this has been logged Quote Serif Europe Ltd. - www.serif.com
JhonatanS Posted April 27, 2023 Posted April 27, 2023 + 1, Artboard Background Gray Level settings in Preference not changing. Quote
Blind Pilot Posted May 1, 2023 Posted May 1, 2023 Same here after update to 2.1.0.1781, background black . Win 11 os Also when i go to Edit no longer says Preferences but says settings in menu Quote
Staff Affinity Info Bot Posted May 4, 2023 Staff Posted May 4, 2023 The issue "Background grey level slider doesn't function" (REF: AFB-7679) has been fixed by the developers in internal build "2.1.0.1790". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote
Panchdara Posted May 5, 2023 Posted May 5, 2023 21 hours ago, Serif Info Bot said: The issue "Background grey level slider doesn't function" (REF: AFB-7679) has been fixed by the developers in internal build "2.1.0.1790". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. I can confirm excellent response in .1790 Thank you Serif Info Bot 👍. Quote
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