I need help with properly exporting PSD files.

[YOSHIHIRO]

I am using Affinity Designer 2 on my iPad, but when I export as a PSD file, the bottom part is cut off and not reflected as shown in the first image. Even when I add it to assets and move it to a new document before exporting as shown in the second image, it still turns out like the first image. I have no idea why this is happening and would appreciate any help to understand why!

[YOSHIHIRO]

ちょうど今、YOSHIHIROは言った:

iPadでAffinity Designer 2を使用していますが、PSDファイルとしてエクスポートすると、下部が切断され、最初の画像のように反映されません。2番目の画像に示すように、アセットに追加して新しいドキュメントに移動してからエクスポートしても、最初の画像のように表示されます。なぜこれが起こっているのか分からないし、その理由を理解するために助けをいただければ幸いです!

 

[YOSHIHIRO]

It's this image!

[YOSHIHIRO]

From here to here is not reflected.

[Dan C]

Hi @YOSHIHIRO,

Thanks for your report and I'm sorry to see you're having trouble!

I'd like to request a copy of your .afdesign file in order to investigate this further - can you please attach a copy of this to your reply here for me?
If you'd like a private upload link for the .afdesign file, please don't hesitate to ask.

Alongside this document, can you also provide a screenshot of your PSD export settings from within the app?

Many thanks in advance

[YOSHIHIRO]

2023/4/26午後9時12分、ダンCは言った:

 

Thank you for your response! Here it is

名称未設定.psd

[Paul Mudditt]

11 hours ago, YOSHIHIRO said:

Thank you for your response! Here it is

名称未設定.psd 11.05 MB · 1 download

You need to save and attach your 名称未設定.afdesign file from the hamburger icon on the Affinity home screen not the PSD file.