OldRadioGuy Posted April 20, 2023 Posted April 20, 2023 1. Open a JPG image 2. Perform an edit of some kind 3. Save or export 4. Correct image is saved or exported, but Affinity Photo 2 1769 then crashes Beta Crash Log.rtf Quote IMac Retina 5k, 27-inch, 2017, 4.2 GHz Quad-Core Intel Core i7, 64GB memory. macOS 13.4.1
MikeTO Posted April 20, 2023 Posted April 20, 2023 Hi, is this with all JPEG files for you or just with specific ones? If it's a specific one could you provide a test file with steps to reproduce it? I tried opening a JPG file, modifying it, and then saving and exporting it but couldn't duplicate any issues. I'm on an M1 with 13.3.1 though. Quote Download a free PDF manual for Affinity Publisher 2.6 Download a quick reference chart for Affinity's Special Characters Affinity 2.6 for macOS Sequoia 15.3, MacBook Pro (M4 Pro) and iPad Air (M2)
Staff Sean P Posted April 21, 2023 Staff Posted April 21, 2023 Hi OldRadioGuy, As Mike says is this with any JPEG file? Is it very repeatable for you? I've just tried to reproduce using an M1 Air on Ventura 13.2.1 by opening a JPG, and exporting to JPG. That was fine, so I opened the exported JPG and then first made a brush stroke and used File > Save, then added a rectangle and use File > Save > Save Flattened. I didn't encounter any crashes. If you could get a video recording showing the steps you're taking, along with a zipped up copy of the image you used (to avoid the forum software from modifying the image) that would be helpful to us. Quote
ronnyb Posted April 21, 2023 Posted April 21, 2023 I had the same issue. Saving after editing a jpg crashed photo. Similar issue with Designer she. Exporting for the first time. Quote 2021 16” Macbook Pro w/ M1 Max 10c cpu /24c gpu, 32 GB RAM, 1TB SSD, macOS Sequoia 15.1 2018 11" iPad Pro w/ A12X cpu/gpu, 256 GB, iPadOS 18.1
Staff Sean P Posted April 21, 2023 Staff Posted April 21, 2023 4 minutes ago, ronnyb said: I had the same issue. Saving after editing a jpg crashed photo. Similar issue with Designer she. Exporting for the first time. Is this a continuous problem? Are you able to attach a video/relevant files showing the process you're going through, along with a copy of the crash report please? Quote
ronnyb Posted April 21, 2023 Posted April 21, 2023 3 hours ago, Sean P said: Is this a continuous problem? Are you able to attach a video/relevant files showing the process you're going through, along with a copy of the crash report please? Unfortunately no I don't, it just hung there and after Force Quit I didn't get a crash report... Quote 2021 16” Macbook Pro w/ M1 Max 10c cpu /24c gpu, 32 GB RAM, 1TB SSD, macOS Sequoia 15.1 2018 11" iPad Pro w/ A12X cpu/gpu, 256 GB, iPadOS 18.1
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