Mike Lin Posted April 15, 2023 Share Posted April 15, 2023 Need help installing Topaz PhotoAI 1.3 as a plugin in Affinity Photo2. Both installs went fine (Mac mini M2 Pro 16/512 booted from external T7 SSD), but no plugins were found in Affinity Photo preferences panel. I have no terminal skills, so I mucked about copying files between various plugin folders that I accessed via “Show package contents” on the app files in the Applications folder. Finally the plugin showed up in AP2 and opened PhotoAI- but now PhotoAI won’t save a file until I BUY MORE SEATS! Went back and deleted all the files I had copied. Took a while but I guess I got them all. PhotoAI works again, but no plugins in AP2. Is there a simple way to make this work without setting off alarms or bricking my computer? Which files do I need to move or copy, and from where to where? Thanks! Quote Link to comment Share on other sites More sharing options...
Mike Lin Posted April 20, 2023 Author Share Posted April 20, 2023 Solution: Don't download Affinity Photo 2 from the App Store if you want to be able to use Topaz as a plugin. Instead, download Affinity from the Serif website, then Topaz will install properly as a plugin. How do I get a refund on an App Store download that I don't need? I should only need one license! Quote Link to comment Share on other sites More sharing options...
Komatös Posted April 20, 2023 Share Posted April 20, 2023 56 minutes ago, Mike Lin said: How do I get a refund on an App Store download that I don't need? I should only need one license! Hi and welcome. You will need to contact Apple for a refund. Serif has no control over purchases from the Apple Store or Microsoft Store. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3085) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.3.1 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Need a system wide color picker? Try Microsoft's (New) Power Toys Need a robust PDF Solution? Have a look at Stirling PDF There's nothing you get used to faster than working slowly! Link to comment Share on other sites More sharing options...
walt.farrell Posted April 20, 2023 Share Posted April 20, 2023 I thought that a download from Serif would work ok even if you purchased via Apple. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1 Link to comment Share on other sites More sharing options...
firstdefence Posted April 20, 2023 Share Posted April 20, 2023 38 minutes ago, walt.farrell said: I thought that a download from Serif would work ok even if you purchased via Apple. Think it's to do with sandboxing walt. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
walt.farrell Posted April 20, 2023 Share Posted April 20, 2023 7 minutes ago, firstdefence said: Think it's to do with sandboxing walt. What I was saying is that I think, with V2, you can pay Apple via the MAS, but then download/install from Serif. And as long as you Registered the purchase into your Affinity account, you can use the copy you downloaded from Serif without making another payment. And, if that's true, then if you did happen to also pay Serif, you can get a refund from them within 14 days. firstdefence 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1 Link to comment Share on other sites More sharing options...
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