paulbenn Posted April 14, 2023 Share Posted April 14, 2023 Does anyone have the problem of the live luminosity range mask often freezing when trying to use i've tried manually rasterizing layer as i thought that was the problem but it just keeps happening randomly and it's getting a bit annoying. I love the program but it means i have to close the program and start again . Can anyone help? Quote Link to comment Share on other sites More sharing options...
Ron P. Posted April 14, 2023 Share Posted April 14, 2023 Welcome to the forums So far I'm not able to replicate this. What OS & Version are you using? Which App & Version? Is the image located on a local, external, network or Cloud? Have you applied any other adjustments, FX to the image? Is this happening to any image or just a specific one? If a specific image, could you attach the afphoto file to your post? Quote Affinity Photo 2.3..; Affinity Designer 2.3..; Affinity Publisher 2.3..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
paulbenn Posted May 1, 2023 Author Share Posted May 1, 2023 The freezing occurs randomly, with or without other progs running. Windows 11, version 2.0.4.1701, images are stored on C drive or external HDD, some time freezes after other adjustments and sometimes as a first operation, no specific images. Quote Link to comment Share on other sites More sharing options...
RichardMH Posted May 1, 2023 Share Posted May 1, 2023 Its been OK for me lately, but I've been using the beta. Do you have hardware acceleration on? Edit->Settings->Performance. If so maybe try with it off. If you have a Nvidia GPU try a clean reinstall of the graphics driver. How much RAM do you have? Other option is to reset user data. Hold control when you start up Photo gives you a menu to do that. Quote Link to comment Share on other sites More sharing options...
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