mbradley.afg Posted February 25, 2016 Share Posted February 25, 2016 Serif: Why do I have to pay twice just for an incremental upgrade from 1.3.x to 1.4.x?? I'v now paid $100 and can't understand why you're charging for a mere upgrade. I would appreciate any explanation you can offer. Thank you, Mark Bradley Quote Link to comment Share on other sites More sharing options...
000 Posted February 25, 2016 Share Posted February 25, 2016 There is no charge for the upgrade from 1.3 to 1.4 — must be a hicup with your AppStore discount. Best contact Apple and try to sort it out. Leigh 1 Quote Link to comment Share on other sites More sharing options...
Dale Posted February 25, 2016 Share Posted February 25, 2016 Hi Mark, as Jens said there is no charge, there are no charges for any app updates we've released. Is it possible you've used more than one iTunes account and more than one Mac so your first purchase wasn't recognised, or perhaps you've bought both Affinity Designer and Affinity Photo with your two purchases? Take a look in your App Store's Purchased page to verify. Definitely worth investigating with Apple if that doesn't make things clearer. If you've purchased two apps when you only wanted one they should be able to refund you on request. Leigh 1 Quote Twitter: @Writer_DaleAffinity apps run on: Ryzen 5 3600, 32GB RAM, GTX1650 Super Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.